E - 27
SYMPTOM CAUSE (AND REMEDY)
• Ensure the AC power cord is connected.
• Turn on the unit.
• Remove any obstacles between the remote and the unit.
• Use the remote near the unit.
• Point the remote at the remote sensor on the unit.
• Replace the batteries in the remote with new ones.
No power.
The remote does not
function.
TROUBLE SHOOTING GUIDE
• Check the location of the antenna and adjust it if necessary.
• Make sure the antenna cable is rmly connected.
• Make sure all input cables are rmly connected.
TV
Bad Picture (snow,
m u l t i p l e i m a g e s ,
distortion, blurry)
• Increase the volume.
• Check whether the mute function has been activated on the remote control.
No sound.
B l a c k a n d w h i t e
picture.
No picture or sound.
• Check the SET UP MENU setting within the TV SETUP menu.
• Check to make sure the program you are watching is broadcast in Color and not
Black & White.
• Make sure the unit is plugged in and turned on.
• Make sure TV mode is selected.
• Try a new channel to check for possible station trouble.
• Make sure the antenna is connected properly.
• Increase the volume.
• Make sure the antenna or audio/video source device is working properly.
• Make sure all cables are rmly connected.
• Check for local interference.
Colored patches of
picture.
• Make sure there are no unshielded electrical devices nearby that are causing
interference.
• Turn the TV off for 30 minutes, then try it again.
• Make sure that you’ve selected DVD mode.
• The system is in pause mode. Press the PLAY button to return to normal play
mode.
• Fast forward or fast reverse is performed. Press the PLAY button to return to
normal play mode.
• Make sure the AUDIO / VIDEO output and AV IN input connections are correct.
• The DTS DVD cannot be decoded to have speaker output.
• This unit is too hot. Power off the unit for 30 minutes to cool down.
DVD
No sound or only a
very low-level sound
is heard.
• There is no disc inside (“No Disc” appears on the screen).
• Insert the disc correctly with the playback side facing frontward.
• Clean the disc.
• A non-NTSC disc has been inserted. The unit and disc region number are
incompatible.
• Condensation may have formed inside the unit due to a sudden change in
temperature. Wait about an hour for it to clear and try again.
• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with
alcohol.
• Clean the disc.
• Clean the disc.
• The disc is scratched.
The picture is no t
clear
Severe hum or noise
is heard.
The disc does not
play.
No picture
• The region number of the disc doesn’t match the region number of this unit.