sharkclean.eu sharkclean.eu
REPLACEMENT PARTS
Filter Brushroll
Side Brush
NOTE: Side brush
design may vary
Charging Dock
Robot Dust Bin
Brushroll Door
Mop Pad
Battery
Fluid Reservoir
Dock Landing Mat
NOTE: To order replacement visit sharkclean.eu.
MAINTENANCE
ERROR # ERROR CODE SOLUTION
2 DOCK (RED) + ! (RED) flashing
Side brush is stuck. Remove any debris from around the side
brush so it moves freely.
2 CLEAN (RED) + DOCK (RED) + ! (RED) flashing
A drive wheel is stuck. Clean the wheels and remove any
debris wrapped around the axles so they can move freely.
2 CLEAN (WHITE) + DOCK (RED) + ! (RED) flashing Wheel motor encoder failure. Please visit sharkclean.eu.
2 CLEAN (WHITE) + ! (RED) flashing
Blockage in brushroll. Remove any debris from around and
inside the brushroll so that it can spin freely.
3
CLEAN (GREEN) + DOCK (GREEN) + ! (RED)
flashing together
Suction motor failure. Remove and empty the dust bin, clean
the filters, remove the brushroll and brushroll door, and
remove blockages.
6 DOCK (RED) flashing
Front bumper may be jammed. Clean the bumper and make
sure it moves in and out freely.
7 CLEAN (RED) + DOCK (WHITE) flashing
Cli sensor error. Move your robot to a new location and
clean its cli sensors.
9 CLEAN (RED) + DOCK (RED) flashing
Robot dust bin needs to be reinstalled. Insert the dust bin
until it clicks in place.
10 CLEAN (RED) flashing
Robot may be stuck on an obstacle. Move robot to a new
location on a level surface.
16 CLEAN (RED) + DOCK (WHITE) alternating
Robot is stuck. Move your robot to a new location and make
sure the front bumper moves in and out freely.
21 CLEAN (RED) + DOCK (WHITE) + ! (RED) flashing
Robot has encountered an error while booting. Please turn the
power o and back on.
24 BATTERY ICON (RED) flashing
Battery is critically low and needs recharging. Please pick
up your robot and place it on the base. Make sure the base
indicator light turns blue to confirm your robot is placed on
the base correctly.
24 DOCK (WHITE) + ! (RED) flashing
Robot has encountered an error while charging. Please
make sure you are using the correct power cord for the
base.
25 CLEAN (YELLOW) flashing
Fluid reservoir is empty.
TROUBLESHOOTING
If any error lights are illuminated or flashing on your Shark® AI Ultra Robot, see the error code
chart below:
ENGLISH
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