Shark MATRIX RV2400WS Series - User Manual

Robot Setup:
4
Scan the QR code to download the latest
SharkClean® app.
2 ft.
1 ft.
1 ft.
App Features
✔ Mapping
✔ Scheduling
✔ No-Go Zones
✔ Carpet Zones
✔ Spot Cleaning
2
Attach Side Brush
Note: Side brush design may vary.
1
Set Up Dock + Landing Mat
• Remove protective film from robot and dock.
• Place dock in a spot with a strong Wi-Fi signal.
3
Place Robot on Dock
• Robot will turn on when properly placed on dock.
• Blue LED light on the dock indicates robot is charging.
Side Brush
• Complete your robot setup process in the app and learn
about mopping mode.
• To get the best cleaning performance from your robot, we
recommend downloading the latest version of the SharkClean® app.
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QUICK START GUIDE
RV2400WS Series
TM
MOP
VACUUM
2 1
-IN-

Summary

Robot Setup Guide

Set Up Dock and Landing Mat

Prepare the robot dock and landing mat by removing protective film and placing the dock in a spot with strong Wi-Fi.

Attach Side Brush

Attach the side brush to the robot. Note that the side brush design may vary.

Place Robot on Dock

Position the robot correctly on its dock. The robot turns on automatically, and a blue LED indicates charging.

Download SharkClean App

Scan the QR code to download the SharkClean app for setup, mopping mode, mapping, scheduling, and zones.

Whats Included

Robot Support and Optimization

Troubleshooting and Help

Visit sharkclean.com/support for guides and FAQs, or call 1-888-228-5531 for robot support.

Maximize Robot Experience Tips

Tips for optimal performance include clearing cords, using mopping mode with approved solutions, and regular maintenance.

Overview

1. Setup Process
2. App Features
3. Included Components
4. Maximizing Robot Experience and Maintenance
5. Troubleshooting and Support
6. Legal and Trademark Information

This document provides a quick start guide for the Shark Matrix Mop 2-in-1 Vacuum, specifically the RV2400WS Series. It outlines the setup process, included components, and tips for maximizing the robot's performance.

The Shark Matrix Mop 2-in-1 Vacuum is a robotic cleaning device designed for both vacuuming and mopping. Its dual functionality allows it to handle various cleaning tasks, from dry debris removal to wet floor maintenance. The "2-in-1" designation highlights its ability to seamlessly transition between these modes, offering a comprehensive cleaning solution for different floor types. The device is part of the RV2400WS Series, indicating a specific model line within Shark's robotic vacuum offerings.

Setup Process:

The initial setup involves four key steps:

1. Set Up Dock + Landing Mat:

   • Users must first remove any protective film from both the robot and its charging dock.
   • The dock should be placed in an area with a strong Wi-Fi signal to ensure proper connectivity for app control and updates.
   • The landing mat is designed to sit under the robot dock, providing a designated area for the robot to return to and charge.

2. Attach Side Brush:

   • A side brush needs to be attached to the robot. The guide notes that the design of the side brush may vary, suggesting potential minor aesthetic or functional differences across production batches or regional versions. This brush is crucial for sweeping debris from edges and corners into the robot's main cleaning path.

3. Place Robot on Dock:

   • Once the robot is properly placed on its dock, it will automatically turn on.
   • A blue LED light on the dock indicates that the robot is charging, providing a visual cue of its power status.

4. Scan the QR code to download the latest SharkClean® app:

   • The SharkClean® app is essential for completing the robot's setup process and accessing advanced features.
   • The guide strongly recommends downloading the latest version of the app to ensure optimal cleaning performance. The app is available on both the Apple App Store and Google Play.

App Features:

The SharkClean® app significantly enhances the user experience by offering a range of control and customization options:

• Mapping: The robot can create and store maps of the user's home, allowing for efficient navigation and targeted cleaning.
• Scheduling: Users can set specific times for the robot to clean, enabling automated cleaning routines.
• No-Go Zones: This feature allows users to define areas that the robot should avoid, preventing it from entering restricted spaces or disturbing delicate items.
• Carpet Zones: The app can identify and manage carpeted areas, potentially adjusting cleaning modes or avoiding them during mopping.
• Spot Cleaning: Users can direct the robot to clean specific small areas that require extra attention.

Included Components:

The package includes several key components necessary for the robot's operation:

• Robot Dock: This is the charging station for the robot. It provides power to recharge the robot's battery after cleaning cycles.
• Landing Mat: A mat designed to be placed under the robot dock, providing a stable and designated area for the dock and robot.
• Fluid Reservoir: This component enables the mopping mode. It holds the cleaning solution or water required for wet cleaning.
• Mopping Pad: A reusable pad that attaches to the robot and is used for mopping. It is designed to be washable and re-attachable for multiple uses.

Maximizing Robot Experience and Maintenance:

The guide offers several tips and tricks for optimal use and maintenance:

• Manual Power Control: To manually turn the robot ON/OFF, users need to hold down the DOCK button for 5-7 seconds.
• Pre-Cleaning Preparation: It is recommended to clear the area of cords and wires before each cleaning session to prevent the robot from getting tangled or stuck.
• Mopping Mode Usage: Mopping mode is suggested for daily maintenance and tackling stuck-on messes, indicating its effectiveness for routine wet cleaning.
• Cleaning Solution: Only Shark® VACMOP™ cleaning solution or water should be used when mopping. This ensures compatibility and prevents damage to the robot or floor surfaces.
• Maintenance Surface: When performing maintenance on the robot, it should always be placed on a level surface.
• Regular Cleaning: The brushroll and filter should be cleaned regularly to maintain optimal cleaning performance and prolong the robot's lifespan.

Troubleshooting and Support:

For users who encounter issues, two easy steps are provided:

1. Online Support: Visit sharkclean.com/support for access to:
   • Owner's Guide
   • How-To Videos
   • Tips & Tricks
   • Troubleshooting guides
   • FAQs
2. Phone Support: For additional help, users can call 1-888-228-5531 for direct robot support.

Legal and Trademark Information:

The document includes standard legal disclaimers regarding trademarks and copyrights. SharkNinja Operating LLC owns the trademarks SHARK, SHARKCLEAN, SHARK MATRIX, and VACMOP. Apple, the Apple logo, and App Store are trademarks of Apple Inc., while GOOGLE, GOOGLE ASSISTANT, GOOGLE PLAY, the Google Play logo, and Android are trademarks of GOOGLE LLC. This information confirms the ownership of the brand and associated technologies.

In summary, the Shark Matrix Mop 2-in-1 Vacuum (RV2400WS Series) is a versatile robotic cleaner designed for both dry vacuuming and wet mopping. Its setup is straightforward, guided by a quick start manual and enhanced by a feature-rich mobile app. Key components include the robot dock, landing mat, fluid reservoir, and reusable mopping pad. Regular maintenance, adherence to recommended cleaning solutions, and proper pre-cleaning preparation are emphasized for optimal performance and longevity. Comprehensive support resources are available online and via phone for user assistance.

Shark MATRIX RV2400WS Series Specifications