Sharp MX-C507P - Page 275

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91x.xx (910.xx ‑ 919.xx) Engine software service check
913.xx error code check
Diagnostics and troubleshooting
241
Actions
Yes
No
Step 1
a Turn the printer off, and remove the controller board shield. See
“Controller board shield removal” on page 392 .
b Check the cable connections. See “Controller board removal”
on page 393 for proper disconnecting and connecting of
cables from controller board.
Are all cable connections secure?
Go to step 3.
Go to step 2.
Actions
Yes
No
Step 1
a Remove the controller board shield. See “Controller board
shield removal” on page 392 .
b Check the cables on the controller board for proper
connection.
Are the cables properly connected?
Go to step 2.
Go to step 3.
Step 2
Replace the controller board. See “Controller board removal” on
page 393 .
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Step 3
Reconnect the cables, and then reset the printer.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Error code
Description
Action
914.xx
General engine software error.
See “91x.xx (910.xx ‑ 919.xx) Engine
software service check” on page 241 .
915.xx
916.xx
917.xx
918.xx
919.xx