Sharp MX-M356N Service Manual

CONTENTS
NOTE FOR SERVICING
1. Precautions for servicing . . . . . . . . . . . . . . . . . . . . . . . . . i
2. Warning for servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
3. Note for installing site. . . . . . . . . . . . . . . . . . . . . . . . . . . . i
4. Note for handling PWB and electronic parts . . . . . . . . . .ii
5. Note for repairing/replacing the LSU . . . . . . . . . . . . . . . iii
6. Note for handling the drum unit, the developing unit . . . iii
7. Screw tightening torque . . . . . . . . . . . . . . . . . . . . . . . . . iii
8. Relation between model names and names
in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
[1] PRODUCT OUTLINE
1. System configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
2. Option list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
[2] SPECIFICATIONS
1. Basic specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2. Copy functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
3. Printer function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
4. Image send function. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
5. FAX function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
6. Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
7. Dimensions and weight . . . . . . . . . . . . . . . . . . . . . . . 2-12
[3] CONSUMABLE PARTS
1. Supply system table. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
2. Maintenance parts list . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3. Developer/Drum life end definition. . . . . . . . . . . . . . . . 3-3
4. Production number identification . . . . . . . . . . . . . . . . . 3-4
5. Environmental conditions. . . . . . . . . . . . . . . . . . . . . . . 3-4
[4] EXTERNAL VIEW AND INTERNAL STRUCTURE
1. External view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
2. Internal structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
3. Automatic document feeder and document glass . . . . 4-3
4. I/F connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
5. Operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
6. RSPF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
7. Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
8. Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
9. Solenoid/Clutch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
10. Drive motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
11. Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
12. Fan/Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
13. PWB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
14. Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
[5] ADJUSTMENTS AND SETTINGS
1. General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
2. Adjustment item list . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
3. Details of adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
[6] SIMULATION
1. General and purpose . . . . . . . . . . . . . . . . . . . . . . . . . .6-1
2. Starting the simulation . . . . . . . . . . . . . . . . . . . . . . . . .6-1
3. List of simulation codes . . . . . . . . . . . . . . . . . . . . . . . .6-3
4. Details of simulation. . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
[7] TROUBLESHOOTING
1. Error code and troubleshooting . . . . . . . . . . . . . . . . . .7-1
2. JAM and troubleshooting . . . . . . . . . . . . . . . . . . . . . .7-23
3. Image send communication report code . . . . . . . . . .7-24
4. Dial tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-28
[8] FIRMWARE UPDATE
1. Outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
2. Update procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
[9] MAINTENANCE
1. Maintenance list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1
2. Other related items. . . . . . . . . . . . . . . . . . . . . . . . . . . .9-4
3. Display of maintenance execution timing. . . . . . . . . . .9-4
[10] DISASSEMBLY AND ASSEMBLY
1. Disassembly and Assembly table . . . . . . . . . . . . . . .10-1
2. Disassembly and assembly of each unit . . . . . . . . . .10-2
[11] OPERATIONAL DESCRIPTIONS
1. Operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
2. RSPF section (31opm). . . . . . . . . . . . . . . . . . . . . . . . 11-2
3. RSPF section (56opm). . . . . . . . . . . . . . . . . . . . . . . . 11-6
4. Scanner section . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-11
5. Manual paper feed section. . . . . . . . . . . . . . . . . . . . 11-13
6. Paper registration section . . . . . . . . . . . . . . . . . . . . 11-14
7. Paper feed tray section . . . . . . . . . . . . . . . . . . . . . . 11-15
8. Paper exit section. . . . . . . . . . . . . . . . . . . . . . . . . . . 11-16
9. Duplex section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-17
10. OPC drum section . . . . . . . . . . . . . . . . . . . . . . . . . . 11-18
11. Toner supply section . . . . . . . . . . . . . . . . . . . . . . . . 11-20
12. Developing section. . . . . . . . . . . . . . . . . . . . . . . . . . 11-21
13. Transfer section . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-23
14. Fusing section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-25
15. Fan and Filter section. . . . . . . . . . . . . . . . . . . . . . . . 11-27
[12] ELECTRICAL SECTION
1. Block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12-1
2. Power line diagram . . . . . . . . . . . . . . . . . . . . . . . . . .12-5
3. Actual wiring chart . . . . . . . . . . . . . . . . . . . . . . . . . . .12-9
[13] OTHERS
1. HDD/SD card memory map . . . . . . . . . . . . . . . . . . . .13-1
2. Necessary steps when replacing the PWB, HDD and the
SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13-4
3. HDD/SD card SIM format operation. . . . . . . . . . . . . .13-9
4. SERVICE WEB PAGE . . . . . . . . . . . . . . . . . . . . . . . 13-11
5. Details and operation procedures . . . . . . . . . . . . . .13-12
6. TOOL LIST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13-16

Sharp MX-M356N Specifications

General

Display	LCD
Control type	Touch
Product color	Black, White
Display diagonal	7 \
Market positioning	Business
ISO A-series sizes (A0...A9)	A3, A4, A6
Maximum ISO A-series paper size	A3
Grayscale levels	256
Image formats supported	JPG, TIF
Document formats supported	PDF, XPS
Print technology	Laser
Maximum resolution	1200 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	35 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
Time to first copy (black, normal)	4 s
Total input capacity	1100 sheets
Total output capacity	500 sheets
Maximum input capacity	2100 sheets
Faxing	Mono faxing
Fax memory	1024 MB
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Supported network protocols (IPv4)	TCP/IP
Mac operating systems supported	Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2003 R2, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64
AC input voltage	100 - 127 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1440 W
Power consumption (off)	0.1 W
Power consumption (sleep)	1 W
Power consumption (standby)	63 W
Sustainability certificates	ENERGY STAR
Maximum duty cycle	75000 pages per month
Standard interfaces	USB 2.0
Optional connectivity	Ethernet

Weight and Dimensions

Depth	617 mm
Width	620 mm
Height	830 mm