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Sharp UP-810F User Manual

Sharp UP-810F
242 pages
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POS TERMINAL
INSTRUCTION MANUAL
UP-820F
MODEL

Table of Contents

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Sharp UP-810F Specifications

General IconGeneral
TypeTouch Terminal
Display TypeLCD
Resolution800 x 600 pixels
Touch PanelResistive
ProcessorIntel Celeron
Operating SystemWindows Embedded
ConnectivityEthernet
Power SupplyAC adapter
InterfacesUSB, Serial

Summary

Part Names and Functions

External View

Describes the physical layout and components of the POS terminal's exterior.

Printer

Details about the built-in printer, including operation and maintenance.

RS232 Connector/SD Card Slot

Instructions for accessing the RS232 connector and SD card slot covers.

Keyboard

Guidance on inserting the keyboard sheet and general keyboard usage.

Standard Keyboard Layout

Explains the standard layout and key assignments of the POS terminal keyboard.

Default Key Text on the Display

Lists the default text labels for function keys shown on the POS display.

Clerk Keys

Display

Operator Display (Touch Panel)

Describes the main display area, information areas, and status indicators.

Customer Display (Pop-up Type)

Explains the function and appearance of the customer-facing display.

Display Adjustment (Operator Display)

Provides information on how to adjust the operator display's contrast.

Screen Save Mode

Details the screen save function to conserve power and extend display life.

Selecting an Operating Mode

Mode Selection Window

Illustrates the window for selecting available operating modes on the POS terminal.

Operating Modes

Lists and describes the ten supported operating modes of the POS terminal.

Receipts

Built-in Printer Sample Receipt

Shows an example of a receipt generated by the POS terminal's built-in printer.

Receipt for Remote Printers (KP#1–KP#9)

Explains how to configure receipts for remote printers, including types.

Prior to Entries

Preparations for Entries

Outlines essential steps before starting data entry, including paper setup.

Error Warning

Details common error states, messages, and how to clear them.

Item Selection from the Menu

Cash Menu (Function Menu 1 by Default)

Describes how to access the default cash menu for item selection.

Entries

Item Entries

Covers various methods for entering items, such as department and PLU entries.

Repeat Entries

Explains how to use the repeat function for entering multiple identical items.

Multiplication Entries

Details how to use multiplication entries for quantities or decimal values.

Scale Entries

Explains manual and automatic methods for entering weight data from scales.

Special Entries for PLU/EAN

Covers advanced entry types for PLUs and EANs, including promotions.

PLU/EAN Link Entries

Describes how to link PLUs or EANs for automatic registration.

EAN Learning Function

Explains how the POS terminal learns and stores new EAN codes.

PLU Menu Entries

Details how to program and use PLU menu keys for easier item access.

PLU Level Shift (for Direct PLUs)

Explains how to add direct PLUs using level shifting without adding new keys.

Combo Meal PLU/EAN Entries

Covers programming and using combo meals for discounted set sales.

With/Without Entries

Explains how to temporarily modify tied PLUs in combo meals (add or delete).

Price Level Shift

Details how to program and use eight different price levels for PLU/EANs.

Condiment Entries (for PLU)

Explains programming prompts for special cooking instructions or condiments.

Pint Entries

Describes selling items with desired quantities like half or double pints.

Happy Hour

Explains programming price levels for specific date/time ranges.

Crate Entries

Details programming for selling drinks in crates, including single and combination entries.

Display of Subtotals

Explains how to view sales subtotals and difference subtotals during transactions.

Finalization of Transaction

Cash or Check Tendering

Guides on how to process cash or check payments to finalize transactions.

Mixed Tendering (Check + Cash)

Explains how to handle transactions involving multiple payment types like check and cash.

Credit Sale

Details the process of entering sales transactions using credit.

Computation of VAT (Value Added Tax)/Tax

VAT/Tax System

Outlines the six different VAT/tax systems programmable by the dealer.

VAT Shift Entries

Explains how to shift the tax status of departments or PLUs.

Guest Check (GLU)

Guest Look Up (GLU) System

Guides on how to access and manage guest checks for re-ordering or payment.

Deposit Entries

Explains how to record prepayments on guest checks via cash, check, or credit.

Transferring Guest Checks Out or In (Transfer-in/out)

Details procedures for transferring open guest checks between clerks or systems.

Bill Separating

Explains how to split bills by item, amount, or person for group payments.

Transaction Migration

Ordering Systems

Customer Advance Ordering

Explains how to register advance orders for customers with assigned ordering numbers.

Credit Customer Advance Ordering

Details registering credit customer advance orders including customer and consecutive numbers.

Article Order Masks

Order Masks

Describes using order masks for sending orders and other data to headquarters.

Universal Masks

Explains using universal masks for merchandise returns and stock transfers.

Auxiliary Entries

Percent Calculations (Premium or Discount)

Covers POS terminal's ability to perform percentage calculations for totals or items.

Discount Entries

Details how to deduct amounts from sales based on programming.

Refund Entries

Explains the procedure for processing item refunds.

Return Entries

Details the process for handling returned items.

Printing of Non-add Code Numbers

Covers printing non-add codes like guest or credit card numbers on sales records.

Printing of Free Text

Explains how to print programmed free text messages on receipts.

Payment Treatment

Tip-in Entries

Details how guests' tips are entered and processed through the POS system.

Currency Exchange

Explains how to enter payments in foreign currency and perform currency exchange.

Received-on-account Entries

Covers receiving payments on account using cash, check, or credit.

Paid-out Entries

Explains how to process paid-out transactions using cash, check, or credit.

No-sale (Exchange)

Details how to perform a no-sale transaction, opening the drawer without a sale.

Transferring Cash

Explains changing cash sales amounts to credit or check sales amounts.

Cashing a Check

Provides guidance on cashing checks and its compatibility with other functions.

Service Charge

Explains how service charges are calculated and printed based on programmed rates.

VIP Sales

Details transactions for VIP guests where unit prices are not counted.

Customer Management

Basic Operations

Covers core functions like entering new customer codes and managing charge accounts.

Customer Record Search by Name

Explains how to search the customer file by name for specific records.

Name and Address Printing on Receipt/Bill

Details how to print customer names and addresses saved in the file.

Employee Function

Clerk/Manager Sign-on

Explains how clerks and managers sign on using employee codes or cards.

Employee’s Working Time Recording

Details how to manage employee work hours through time-in/out and breaks.

Time-Edit Operation

Explains how managers can edit employee time-in/out data for accuracy.

Employee’s Working Time Shift

Explains how to control employee working time shifts and CCD entries per shift.

Customer Relation Management

Discount Groups

Covers dividing sales items into groups for discounts and markup entries.

Bonus Points

Details how customers earn and redeem bonus points for purchases and discounts.

WASTE Mode

Explains how to use the WASTE mode for articles that are no longer serviceable.

TRAINING Mode

Supervisor Clerk

Overlapped Clerk Entry

Correction

Correction of the Last Entry (Direct Void)

Explains how to void the most recent incorrect entry immediately.

Correction of the Next-to-Last or Earlier Entries (Indirect Void)

Guides on voiding entries before finalizing the transaction using cursor or key sequences.

Subtotal Void

Explains how to void an entire transaction.

Correction of Incorrect Entries Not Handled by the Direct, Indirect or Subtotal Void Function

Details handling errors not covered by standard void functions, requiring manager intervention.

Special Printing Function

Copy Receipt Printing

Details how to print receipts when the receipt ON-OFF function is off.

Guest Check Copy

Explains how to take a copy of a guest check.

Validation Printing Function

Covers performing validation printing with a connected slip printer.

Barcode Printing

Explains how to print barcodes encoding sales amounts or department sales.

Entertainment Bill

Details how to print sales data for guest checks as an entertainment bill.

Manager Mode

Entering the Manager Mode

Guides on how to access the manager mode using the manager and secret codes.

Override Entries

Explains how programmed limits can be overridden by entering the manager mode.

Tip Paid Entries

Details how tips paid by media other than cash are processed.

Bill Recording/Bill Void

Explains how to record and void bill information from the BILL REPORT FILE.

Correction after Finalizing a Transaction

Describes how to correct entries that cannot be fixed via direct, indirect, or subtotal void.

Reading (X) and Resetting (Z) of Sales Totals

How to Take an X1/Z1 or X2/Z2 Report

Provides step-by-step instructions for generating X and Z reports.

Flash Report

Details how to take display-only flash reports for department sales or cash in drawer.

Non-accessed EAN and Customer Deletion

Non-accessed EAN Deletion

Guides on deleting non-accessed EANs individually or all at once.

Non-accessed Customer Deletion

Details deleting non-accessed customers individually or all at once.

Customer Deletion

Explains how to specify the range for deleting customer codes.

How to Use the Programming Keyboard Sheet

How to Program Alphanumeric Characters

Explains how to program alphanumeric characters like "DESCRIPTION" and "NAME".

Entering Character Codes

Details how to enter programmable numerals, letters, and symbols using character codes.

Programming

Basic Instructions

Illustrates basic programming procedures using examples for departments.

Programming Example

Provides a step-by-step example of programming unit price, description, and taxable status.

Article Programming

Explains how to select options within the article programming group.

Department

Details how to program department settings like price, description, and entry type.

PLU/EAN

Covers programming for PLU/EAN codes, including department association and price levels.

PLU Menu Key

Explains how to program PLU menu keys for easier item access.

PLU Condiment Table

Details programming condiment tables to guide operators in making special menu entries.

Promotion Table (Global/Individual Type)

Covers programming global or individual promotion tables for discounts and special offers.

Crate Table

Explains programming crate tables for selling drinks in crates.

EAN PLU Converting Table

Details converting EAN codes to PLU codes for selling items with different EANs.

ITF-to-PLU Converting Table

Explains converting ITF codes to PLU codes for packaged items.

EAN Non-PLU Code Format

Describes the formats for EAN-8 and EAN-13 codes, including system codes.

Press Code (for EAN)

Explains how to program press code formats for EANs, including country-specific types.

Scale Table

Details programming up to nine scale tables and assigning different tares.

PLU/EAN Stock

Explains how to assign stock quantities to PLU/EAN codes.

EAN Delete

Guides on deleting non-accessed EAN codes based on a programmed period.

Direct Key Programming

Direct Key

Explains assigning departments and PLUs directly to keyboard keys.

Functional Programming

Discount Key (! through ª)

Covers programming discount keys for amounts, text, sign, and HALO.

Percent Key (%1 through %9)

Details programming percent keys for rates, text, sign, HALO, and entry types.

Group Discount Key (L through a)

Explains programming group discount keys for rates, text, sign, and HALO.

Commission

Covers programming commission rates and text descriptions.

Miscellaneous Functions (Deposit, RA, PO, Tip, Cash in Drawer and Check Change)

Details programming for deposit, received-on-account, paid-out, tip, and cash handling.

Service Charge

Explains programming rates and text for service charges.

Bonus Points

Covers programming bonus point tables and redemption settings.

Media Key Programming

Cash Key

Details programming for cash keys, including text, HALO, and bill printing.

Check Key (h through Ò)

Explains programming for check keys, including text, HALO, and bill printing.

Credit Key (Ó through Œ)

Covers programming for credit keys, including text, HALO, and bill printing.

Check Cashing

Details programming for check cashing descriptions and upper limits.

Charge Key

Explains programming for charge keys, including text, HALO, and bill printing.

Foreign Currency

Details programming for foreign currency drawers and exchange keys.

Currency Money

Explains programming texts and amounts for domestic and foreign currencies.

Text Programming

Training Text/Clerk Programming

Covers setting training mode titles and clerk/cashier codes for training.

Text Programming

Explains programming text descriptions for various functions.

Department Group Text

Details programming descriptions for department groups (1 to 9).

PLU Group Text

Explains programming descriptions for PLU groups (0 to 99).

PLU Hourly Group Text

Covers programming descriptions for PLU hourly groups (1 to 9).

PLU Information Text

Explains programming information text for PLU tables (1 to 9999).

Personnel Programming

Clerk

Details programming clerk codes, names, and access rights for POS operations.

Cashier

Covers programming cashier codes, names, and access modes for POS operations.

Manager

Explains how to program secret codes for each manager.

Employee

Details programming various items for each employee, including work time.

Job Location Table

Explains programming functions for each job location table assigned to employees.

Working Time Shift

Covers programming names for nine working time shifts.

Contactless Key

Details programming clerk codes and confirming clerk names for contactless keys.

Prohibition of the Contactless Key

Explains how to prohibit the use of a disused contactless key by entering its clerk code.

Terminal Programming

Machine# (Use the Numeric Entry)

Details programming the POS terminal's machine number.

CONSECUTIVE# (Use the Numeric Entry)

Explains how to enter the starting number for consecutive sequences.

BILL NUMBER (Use the Numeric Entry)

Details entering the desired starting number for bills.

Function Prohibition

Explains how to enable or disable various functions on the POS terminal.

Function Selection 1

Details selecting various functional options related to VAT, shifts, and sales types.

Function Selection 2

Covers selections for shift key actions, T-LOG, EAN learning, and customer data.

Printing Selection 1

Explains programming various printing functions for receipts, journals, and bills.

Printing Selection 2

Details programming for printing totals, payment details, and unit prices.

EURO

Explains programming optional functions related to EURO currency migration.

Date/Time Setting

Date/Time

Guides on setting the date and time for the POS terminal.

Optional Feature Selection

Covers selecting options for function prohibition and printing settings.

Report Programming

Zero Skip

Details programming whether to skip entries with a value of "0" in reports.

General Report Format

Explains programming whether to skip or include data in general reports.

Transaction Report Format

Guides on programming which items to skip or include in transaction reports.

Clerk Report Format

Explains programming which items to skip or include in clerk reports.

Hourly Report

Details programming memory type and start time for hourly reports.

Stacked Report

Explains the stacked report function for printing multiple X/Z reports sequentially.

Message Programming

Receipt Logo

Details programming logo text for the receipt header.

Free Text

Explains printing programmed free texts for departments, PLUs, and EANs.

Validation Printing Text

Details programming messages for customers on the validation slip.

Slip Text

Guides on programming messages for customers on the slip.

Slip Footer

Explains programming footer messages for customers on the slip.

Payee Name

Details programming payee names for English checks.

Entertainment Bill Message

Explains programming entertainment bill messages on the receipt.

Scrolling Message for Pole Display

Details programming scrolling messages for the optional pole display.

Function Key Programming

Function Menu Key

Explains assigning function keys and programming display menu titles.

Function Key

Covers programming display key texts and key colors for each function key.

Function Menu Key List

Provides default settings for each function menu key, including assigned functions.

Device Configuration Programming

Built-in Printer

Details programming settings for the POS terminal's built-in printer.

Journal Printer

Explains programming settings for the journal printer.

Receipt Printer

Details programming settings for the receipt printer, including auto cutter.

Slip Printer

Explains programming settings for the slip printer.

Remote Printer (KP#1 through KP#9)

Explains programming settings for remote printers, including type and feed.

BCR (SCANNER)

Covers programming settings for the BCR (Scanner) device.

Scale/On-line

Details programming for scale and online device configurations.

Pole Display

Explains programming settings for the pole display.

Tax Programming

Customer Programming

Customer Code

Details programming customer codes, names, addresses, and group discounts.

Customer Programming

Explains how to set periods for deleting customer detail data and limit charge amounts.

Order Mask Programming

Branch Programming

Details programming branch numbers and branch texts for article order masks.

Transfer Mask Programming

Explains specifying a mask number for stock transfer.

Backup Data Send Programming

Backup Data Send

Guides on sending POS terminal data to another device via RS232.

Backup Data Receive Programming

Details receiving data from another device via RS232.

On-line Configuration Programming

PRICE Mode Programming

Automatic Sequencing Key Programming

Auto Menu Programming

Explains how to assign automatic sequencing keys to AUTO menu keys.

Auto Key Sequence Programming

Guides on entering desired key operations to assign to automatic sequencing keys.

SD CARD Mode

Installing SD Card

Provides instructions for installing and removing an SD card from the POS terminal.

Reading of Stored Programs

Program Reading Sequence

Lists programs stored in PGM1/PGM2, their descriptions, and available modes.

Electronic Journal/Data Clear

Electronic Journal

Details recording journal data in the electronic journal file instead of paper.

Data Clear

Outlines the procedure for performing data clear operations on the POS terminal.

European Article Number (EAN) or Universal Product Code (UPC)

EAN or UPC Code

Describes the different EAN and UPC code types and their system characters.

EAN-13 (continued)

Details the structure and entry requirements for EAN-13 codes, including country-specific formats.

Add-on Code

Explains the structure and entry rules for UPC-A and EAN-13 add-on codes.

EAN File

Covers managing EAN items in the EAN main file and the Dynamic EAN file.

EURO Migration Function

EURO Status

Describes the selectable EURO status types (A, B, C, D) and their implications.

Automatic EURO Modification Operation

Guides on programming the scheduled date and time for automatic EURO modification.

Operator Maintenance

In Case of Power Failure

Explains POS terminal behavior and recovery after power loss.

In Case of Printer Error

Details actions for printer errors like paper out or head up.

Thermal Printing

Explains the thermal printing process and cautions for handling the print head.

Cautions in Handling the Recording Paper (Thermal Paper)

Offers advice on handling thermal paper to prevent damage and ensure print quality.

Installing and Removing the Paper Roll

Provides detailed instructions for installing and removing paper rolls in the printer.

Prevention of Paper Jams

Lists key points to avoid paper jams during printing operations.

Removing a Paper Jam

Details the procedure for safely removing paper jams from the printer.

Cleaning the Print Head

Explains how to clean the print head to resolve dark or faint printing issues.

Before Calling for Service

Options

List of Options

Lists available optional hardware accessories for the POS terminal.

Specifications

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