Sharper Image THREAD EXPRESS - Troubleshooting; Unit fails to heat up. Steam Status Light DOES NOT illuminate.; Unit heats up, but fails to steam. Steam Status Light DOES illuminate.

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TROUBLESHOOTING
PROBLEM POSSIBLE CASE & SOLUTION
Unit fails to heat up.
Steam Status Light DOES
NOT illuminate.
Unit is not plugged in. Plug power cord into electrical
outlet.
The ON / OFF Button is pressed Off. Make sure the
ON / OFF Button is pressed to turn the unit On and
Steam Status Light is illuminated.
Household circuit breaker / ground fault interrupter
has tripped or blown a fuse. Reset circuit breaker
/ ground fault interrupter, or replace fuse. For as-
sistance, contact a licensed electrician.
Unit is damaged or otherwise in need of repair.
Immediately cease usage and unplug. Contact
Consumer Service for assistance.
Unit heats up, but fails to
steam.
Steam Status Light
DOES illuminate.
NOTE: Always allow
sufficient time for unit to
heat up before pressing
Steam Button.
Water tank is empty. Refer to FILLING WATER TANK
procedure.
Mineral build-up in unit. Refer to STORAGE & CARE
section for details.
Unit is still heating up. Wait to use the Steam Button
until the Steam Status Light has turned green.