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Shott BP-100HS-A - User Manual

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Installation manual

Table of Contents

Questions and Answers

  • C
    Curtis HardinSep 17, 2025
    What does error message EE 9 on my Shott Heat Pump mean?
    • K
      kingsarahSep 17, 2025
      If your Shott Heat Pump is showing error message EE 9, it could indicate several issues: the high or low pressure sensor might be incorrectly connected or defective, so check the connections and replace if necessary. The pool temperature or ambient temperature might be too high, so wait until they drop. The capillary circuit could be clogged, requiring replacement. Also, it's possible that manual defrost was started without frost on the plate heat exchanger; in this case, turn the unit off, then on, and start the pump.
  • H
    hallstanleyAug 25, 2025
    What to do if my Shott Heat Pump displays error message EE b?
    • S
      Spencer GomezAug 25, 2025
      If your Shott Heat Pump shows error message EE b, it indicates insufficient water flow. Increase the water flow in the hydraulic circuit that supplies the heat pump and restart after 2 minutes. Alternatively, the flow sensor might be incorrectly connected or defective, so check the connections and replace the sensor if necessary.
  • J
    Julie PerezAug 25, 2025
    What to do if my Shott BP-100HS-A does not turn on?
    • C
      christine48Aug 26, 2025
      If your Shott Heat Pump does not turn on, ensure that you have followed all instructions. Additionally, check the mains connection line protection device fuse and the contact switch; reset the switch or replace the fuse if necessary.
  • P
    Phyllis JohnsonAug 27, 2025
    What does it mean if my Shott BP-100HS-A Heat Pump displays error message EE 6 and doesn't work?
    • M
      Megan CummingsAug 27, 2025
      If your Shott Heat Pump displays error message EE 6 and does not work, it could be due to several reasons. The compressor temperature might be too high, so wait for it to drop. Alternatively, there could be a refrigerant circuit leak, in which case you should check for leaks with a leak detector and replace any defective parts. Finally, the capillary circuit might be clogged, requiring you to replace it.
  • J
    jonesjamesSep 18, 2025
    What does error message EE c on my Shott BP-100HS-A Heat Pump mean?
    • C
      Cory RitterSep 18, 2025
      If your Shott Heat Pump displays error message EE c, it indicates that the ambient temperature is under -15 [°C] or lower than the minimum working temperature. Wait until the ambient temperature rises to start the heat pump or set the minimum working temperature again.
  • B
    Bailey WoodwardSep 23, 2025
    What to do if my Shott BP-100HS-A Heat Pump does not work and error message EE 7 is displayed?
    • K
      Kelsey WalshSep 23, 2025
      If your Shott Heat Pump displays error message EE 7 and isn't working, it indicates current dispersion. Replace the defective component, such as the compressor, fan, four-way valve, or electronic board.
  • C
    Craig CoxSep 9, 2025
    What to do if my Shott BP-100HS-A Heat Pump does not start?
    • L
      lchandlerSep 9, 2025
      If your Shott Heat Pump doesn't start, first ensure that the 3 minutes required for pump start have elapsed. If the pool temperature is at or above the set temperature, the pump will only start when the pool temperature drops below the set temperature. Finally, confirm that the pump operating mode is set to the required mode.
  • C
    campbelljosephSep 10, 2025
    What to do if my Shott BP-100HS-A Heat Pump does not work and error message EE 1 is displayed?
    • M
      Megan MejiaSep 10, 2025
      If your Shott Heat Pump displays error message EE 1 and isn't working, the pool temperature sensor may be incorrectly connected or defective. Check the sensor resistance value and replace it if necessary. You can also replace the control board.
  • D
    David BrownSep 3, 2025
    What does it mean if my Shott BP-100HS-A displays error message EE 3?
    • M
      Mr. Charles JacksonSep 3, 2025
      If your Shott Heat Pump is running and displays error message EE 3, it indicates that the compressor temperature sensor is incorrectly connected or defective. Check the sensor resistance value and replace it if necessary.
  • G
    Gabriel WilliamsSep 1, 2025
    What to do if my Shott BP-100HS-A displays error message EE c?
    • E
      Elizabeth BurtonSep 1, 2025
      If your Shott Heat Pump displays error message EE c, it means the ambient temperature is under -15 [°C]. Wait until the ambient temperature rises to start the heat pump.

Summary

General Warnings and Information

CE Declaration

Declaration of conformity with EU directives and harmonised standards.

Warranty

Details the general terms and conditions of the product warranty.

Symbol Key

Explains the meaning of symbols used in the manual for warnings and safety.

Safety Regulations for Heated Pools

Provides safety guidelines for using heated swimming pools and related equipment.

Energy Savings

Offers recommendations and tips for optimizing energy consumption of the heat pump.

General Information

Provides general information about the SERIES BP heat pumps and their intended use.

Definitions

Defines key terms and components used throughout the manual.

Product Presentation

Product Scope

Describes the intended application and purpose of the SERIES BP heat pumps.

Composition

Details the components and parts that make up the heat pump unit.

Technical Specifications

Installation

Inspection

Instructions for inspecting the heat pump unit upon receipt and checking packaging integrity.

Handling

Guidelines for safely handling the heat pump unit during unpacking and movement.

Positioning

Guidance on the correct placement and positioning of the heat pump unit for optimal operation.

Disposal

Instructions and guidelines for the proper disposal of the heat pump and its components.

Hydraulic Connections

Instructions and warnings for making the necessary hydraulic connections to the heat pump.

Electrical Connections

Detailed instructions and safety precautions for making electrical connections to the heat pump.

Commissioning, Preliminary Checks

Procedures and checks for commissioning and initial start-up of the heat pump.

Operations and Use

Introduction

Introduction to operating the SERIES BP heat pumps with control boards.

Control Panel Use

Guide to using the heat pump's control panel and understanding its display symbols.

Turning On the Heat Pump

Instructions on how to turn the heat pump on using the protection device or contact switch.

Starting the Heat Pump

Steps to start the heat pump and the information displayed upon activation.

Operating Mode Selection

How to select between heating, cooling, or other operating modes for the heat pump.

Set Temperature Regulation

Instructions on how to adjust and regulate the desired water temperature for the heat pump.

Minimum Working Temperature and Restart Temperature

Details on the minimum ambient temperatures for operation and automatic restart.

Manual Defrost

Procedure for initiating a manual defrost cycle to remove frost from the heat exchanger.

Key Lock

How to lock the control panel keys to prevent accidental adjustments.

Functional Parameter Settings

Advanced settings for heat pump parameters, reserved for specialized technicians.

Pool Temperature Regulation Range

Setting the operational range for pool water temperature regulation.

Automatic Defrost Start Temperature

Configuring the ambient temperature threshold for automatic defrost initiation.

Automatic Defrost Repetition Time

Adjusting the time interval between automatic defrost cycles.

Compressor Protection Temperature

Configuring the maximum temperature limit for compressor protection.

Automatic Restart

Enabling or disabling automatic restart of the heat pump after a power outage.

Manometer Use

Guidance on how to read and interpret the pressure manometer on the heat pump.

Control and Safety Devices

Control Devices

Overview of the control devices and sensors used in the heat pump system.

Ambient and Pool Temperature Sensors

Description and location of sensors that measure ambient and pool water temperatures.

Safety Devices

Information on the safety devices integrated into the heat pump for protection.

Compressor and Plate Heat Exchanger Temperature Sensors

Details on temperature sensors for the compressor and plate heat exchanger.

Low Pressure Sensor

Explanation of the low pressure sensor's function and its role in stopping the compressor.

Temperature Sensor Resistance Values

Compressor Temperature Sensor Resistance Values

Routine, Scheduled and Extraordinary Maintenance

User Controls

Periodic checks and maintenance tasks that users can perform on the heat pump.

Specialised Technician Controls

Annual maintenance tasks recommended for specialized technicians to ensure safety and efficiency.

Troubleshooting

A guide to identifying and resolving common heat pump problems and error messages.

Spare Parts

Special Notes on Part Replacement

Important considerations and notes before replacing parts on the heat pump.

Shott BP-100HS-A Specifications

General IconGeneral
ModelBP-100HS-A
CategoryHeat Pump
Heating Capacity10.0 kW
RefrigerantR410A
Operating Temperature Range (Heating)-15°C to 24°C
Weight (Indoor Unit)32 kg
Noise Level (Indoor)42 dB
Noise Level (Outdoor)52 dB

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