NOTI124SUS-R01.docx Translation of the original instructions 11/19
IX - TROUBLESHOOTING
WARNING: BEFORE ANY MAINTENANCE
OPERATION, SWITCH THE CONTROLLER OFF
AND REMOVE THE POWER SUPPLY
1ST CASE: THE HEAD DOES NOT START
1) Is the controller on?
Check that the power supply cable is plugged.
2) Is the head connected to the controller?
Check that the marking head cord is correctly connected to the controller.
3) If the controller is connected to a PC or a PLC, is it on the right serial port?
Check that the RS232 cable is connected to the controller (HOST plug), and to the PC or
PLC
If the controller is connected to a PC or PLC for slave communication:
Check that the frames sent by the PLC or PC are correct.
4) Is the start/stop push button box connected?
Check that the push button box cable is connected to the “MANU” plug.
5) You have checked everything and it still does not work?
Call our Distributor After Sales Service.
2ND CASE: THE HEAD MOVES – THE PIN DOES NOT.
1) Pin jamming?
Take the pin assembly apart, clean it up, apply lubricant and put the assembly
together (Check the drawing description in appendix).
2) Check visually the connection of SUBD-37 on e10 back side
3) Control valve or cable damaged ?
Check the cable with a ohmmeter, open the connector and check the wires.
Change control valve if needed
4) You have checked everything and it still does not work?
Call our Distributor After Sales Service.