125Questions & Answers
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Questions & Answers
If you have any questions about using your phone, visit us at
www.siemens.com/mobilephonescustomercare anytime. For additional help, we have
listed below some frequently asked questions and answers.
Configuration service
To help you set up your mobile phone for the data service WAP, MMS, e-mail and Internet,
you can use a configuration service. This service is used to have the necessary settings for
your mobile phone sent to you by SMS. We recommend that you contact your network pro-
vider who will send you the configuration messages.
As an alternative you can also use the "Setting Configurator" at www.siemens.com/
mobilephonescustomercare. Siemens will then send you the configuration messages.
Please follow the instructions contained in those messages.
Problem Possible causes Possible solution
Phone cannot be
switched on.
On/Off key not pressed long
enough.
Press On/Off key for at least two seconds.
Flat battery. Charge battery. Check charging indicator in the
display.
Battery contacts dirty. Clean contacts.
See also below under
"Charging error"
Too little standby
time.
Frequent use of organiser and
games.
Restrict use if necessary.
Fast search activated. Deactivate speed search(page 100).
Display illumination on. Switch off display illumination (page 85).
Unintentional keystrokes
(illumination!).
Activate key lock (page 97).
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