51
en
Simple troubleshooting
Problem Cause Solution
Coee is too “acidic”. The grinding level is too
coarse. Preground coee is
too coarse�
Adjust the grinding unit to a ner
setting. Use a ner ground coee.
Unsuitable type of coee. Change the type of coee.
Coee is too “bitter”. Coee is ground too nely.
Preground coee is too ne.
Adjust the grinding level to a
coarser setting� Use a coarser
ground coee.
Unsuitable type of coee. Change the type of coee.
Coee tastes burnt. The brewing temperature is
too high�
Reduce the temperature, see the
section “Drink adjustment”�
Coee is ground too nely.
Preground coee is too ne.
Adjust the grinding level to a
coarser setting� Use a coarser
ground coee.
Unsuitable type of coee. Change the type of coee.
Coee is too “weak”. Coee strength selected is
too weak�
Raise the strength of the coee,
see the section “Drink adjustment”�
Ground coee jammed in the
coee drawer.
Remove the ground coee drawer,
clean and dry thoroughly�
Ground coee sticks in
the coee drawer.
Ground coee sticks
together�
Do not press the ground coee
rmly into the coee drawer.
Coee drawer is damp. Remove the ground coee drawer,
clean and dry thoroughly�
The water lter does not
stay in position in the
water tank�
The water lter is not
mounted correctly�
Firmly press the water lter
straight down into the tank
connection�
Bean container sticks
when inserting�
There are beans in the
housing�
Remove the beans.
The coee grounds are
not compact and are too
wet�
The grinding setting is too
ne or too coarse, or not
enough ground coee has
been used�
Adjust the grinding unit to a
coarser or ner setting, or use 2
level measuring spoons of ground
coee.
Grinding level adjust-
ment is sti.
Too many beans in the grind-
ing unit�
Dispensing a drink from coee
beans� Only make any subsequent
changes to the grinding level in
small steps�
Brewing unit cannot be
inserted�
Brewing unit is in the wrong
position�
Insert the brewing unit according
to the instructions, see the section
“Cleaning the brewing unit”�
Brewing unit is locked� Unlock the brewing unit, see the
section “Cleaning the brewing
unit”�
Protective cover of the
brewing unit cannot be
properly attached�
Brewing unit is not locked� Lock the brewing unit, see the
section “Cleaning the brewing
unit”�
There is water under the
drip tray�
This water is condensed� Do not insert drip tray without
cover�