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Siemens HiPath 4000 User Guide
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Communication for t
he open minded
Siemens Enterprise Communications
Documentation
HiPath
4000
OpenS
tage
30
T
User Guide
www.siemens-enterprise.com
2
Table of Contents
Important Information
2
Trademarks
2
Location of the Telephone
3
Product Support on the Internet
3
Table of Contents
4
General Information
10
About this Manual
10
Service
10
Intended Use
11
Telephone Type
11
Speakerphone Quality and Display Legibility
11
Single-Line Telephone/Multi-Line Telephone
12
Executive-Secretary Functions
12
Getting to Know Your Openstage Phone
13
The User Interface of Your Openstage 30 T
13
Openstage Key Module 15
14
Keys
15
Function Keys
15
Audio Keys
15
Navigation Keys
16
Programmable Function Keys
17
Keypad
18
Display
19
Idle Mode
19
Mailbox
20
Messages (Callback Requests)
20
Voicemail
20
Call Log
21
Service Menu
22
Basic Functions
23
Answering a Call
23
Answering a Call Via the Handset
23
Answering a Call Via the Loudspeaker (Speakerphone Mode)
23
Accepting Calls Via the Headset
24
Switching to Speakerphone Mode
24
Switching to the Handset
25
Open Listening
25
Turning the Microphone on and off
25
Ending a Call
26
Making Calls
26
Off-Hook Dialing
26
On-Hook Dialing
26
On-Hook Dialing: Speakerphone Mode
26
Dialing with the Headset Connected
26
Dialing with DDS Keys
27
Redialing a Number (Last Dialed Number)
28
Redial Key
28
Redialing from the Menu
28
Redialing a Number (Saved Number)
28
Calling a Second Party (Consultation)
29
Switching to the Held Party (Alternating)
29
Transferring a Call
30
Call Forwarding
31
Overview of Forwarding Types
31
Fixed Call Forwarding (All Calls)
32
Activating/Deactivating Fixed Call Forwarding
33
Variable Call Forwarding (All Calls)
34
Additional Forwarding Types
35
Displays
36
Using Callback
37
Storing a Callback
37
Accepting a Callback
37
Responding to a Callback Request
38
Checking/Deleting a Saved Callback
38
Saving Phone Numbers for Redial
39
Saving the Current Phone Number
39
Saving any Phone Number
39
Enhanced Phone Functions
40
Answering Calls
40
Accepting Calls Via the Headset
40
Answering a Call Via a DSS Key
40
Accepting a Call for Another Member of Your Team
41
Accepting a Specific Call
41
Picking up a Call in a Hunt Group
42
Using the Speakerphone
42
Making Calls
43
Making Calls with a Direct Station Selection Key
43
Dialing a Phone Number from a List
43
Using Speed Dialing
45
Talking to Your Colleague with a Speaker Call
46
During a Call
47
Call Waiting with a Direct Station Selection Key
47
Using the Second Call Feature
47
Activating/Deactivating Second Call
47
Accepting a Second Call with a Function Key
48
Accepting a Second Call Via the Menu
48
Using the Shift Key
49
System-Supported Conference
50
Establishing a Conference
51
Adding a Party
52
Transferring a Conference
53
Disconnecting Conference Participants
54
Putting the Conference on Hold
54
Entering Commands Using Tone Dialing (DTMF Suffix Dialing)
55
System-Wide Parking
56
Automatically Parking a Call
56
Manually Parking a Call
57
If You Cannot Reach a Destination
58
Call Waiting (Camp-On)
58
Busy Override - Joining a Call in Progress
58
Hipath 4000 as an Entrance Telephone System (Two-Way Intercom)
59
System-Wide Speaker Call
60
Speaker Call in a Group
61
Announcement (Broadcast) to All Members of a Line Trunk Group
63
Using Call Forwarding
64
Automatically Forwarding Calls
64
Delayed Call Forwarding
64
Forwarding Calls for Other Stations
65
Saving a Call Forwarding Destination for Another Phone and Activating Call Forwarding
65
Saving a Call Forwarding Destination for Fax/Pc/Busy Station and Activating Call Forwarding
66
Displaying/Deactivating Call Forwarding for Another Phone
67
Displaying/Deactivating Call Forwarding for Fax/Pc/Busy Stations
68
Changing Call Forwarding for Another Station
68
Leaving/Rejoining a Hunt Group
69
Programming the Function Keys
70
Configuring Function Keys
70
Configuring Repdial/Direct Station Selection Keys
71
Additional Repdial Key Functions
72
Deleting Function Key Programming
73
Saving Speed Dial Numbers and Appointments
74
Central Speed Dial Numbers
74
Speed Dialing with Extensions
74
Individual Speed Dial Numbers
75
Appointments Function
76
Saving Appointments
76
Using Timed Reminders
76
Dialing with Call Charge Assignment
77
Dialing with Project Assignment
77
Call Duration Display
78
Privacy/Security
79
Locking the Telephone to Prevent Unauthorized Use
79
Activating/Deactivating "Do Not Disturb
80
Activating/Deactivating "Speaker Call Protect
81
Caller ID Suppression
81
Identifying Anonymous Callers (Trace Scall)
82
More Functions/Services
83
Using Another Telephone Like Your Own
83
Logging on to Another Phone
83
Logging off from Another Phone
84
Moving with the Phone
85
Logging the Phone off from the Current Port
85
Log the Phone on at the New Location
85
Making Calls Via Multiple Lines
86
Line Keys
86
Line Utilization
87
Preview
88
Answering Calls with the Line Keys
89
Answering Calls in the Sequence in Which They Are Offered
89
Answering Calls Preferentially
89
Deactivating/Activating Ringing (Call)
90
Dialing with Line Keys
91
Holding a Call on the Trunk Key
92
Saved Number Redial for a Specific Line
93
Last Number Dialed for a Specific Line
93
Saving Phone Numbers for "Redial on a Line
94
Line Mailbox
94
Retrieving Messages
95
Identifying the Line Used
96
Making Calls on Multiple Lines Alternately
96
Ending the Connection on a Line Key
97
Entering a Call on a Line (Three-Party Conference)
97
Allowing or Blocking a Party from Joining a Call
98
Allowing a Party to Join a Call
98
Blocking Other Parties from Joining a Call
98
Ending the Connection on a Line Key
99
Third-Party Monitoring
100
Holding and Re-Accepting a Call on a Trunk Key
101
Exclusively Holding and Re-Accepting a Call on a Trunk Key
101
Accepting a Specific Held Line
102
Forwarding Calls on Lines
102
Ring Transfer
103
Making Calls in an Executive-Secretary Team
104
Calling an Executive or Secretary Phone
104
Calling an Executive/Secretary Phone
104
Accepting Calls for the Executive Phone at the Secretary Phone
105
Accepting Calls for the Executive Phone When Already on a Call
105
Transferring Calls Directly to the Executive Phone
106
Accepting Calls on the Executive Phone
106
Accepting a Call for Another Executive-Secretary Team
106
Using a Second (Executive) Telephone
107
Activating/Deactivating a Second Executive Call
107
Using Signal Call
108
Placing a Messenger Call
108
Defining a Representative for the Secretary
108
Individual Phone Configuration
109
Setting Contrast
109
Adjusting Audio Settings
109
Adjusting the Ring Volume
109
Adjusting the Ring Tone
109
Room Character for Speakerphone Mode
110
Setting the Volume of the Alert Tone
110
Testing the Phone
111
Testing Functionality
111
Special Parallel Call (ONS) Functions
112
Fixing Problems
113
Responding to Error Messages on the Screen
113
Contact Partner in the Case of Problems
115
Troubleshooting
115
Caring for Your Telephone
115
Labeling Keys
116
Index
117
Hipath 4000 Service Menu
120
Other manuals for Siemens HiPath 4000
Operating Instructions
162 pages
Operation Manual
164 pages
Administration Guide
125 pages
Operating Manual
135 pages
Administrator's Manual
164 pages
Quick Reference Card
2 pages
User Manual
63 pages
Manual
56 pages
Quick Reference
6 pages
Quick Reference Guide
9 pages
4
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Siemens HiPath 4000 Specifications
General
Architecture
Modular
Supported protocols
SIP, H.323, ISDN
VoIP Support
Yes
ISDN Support
Yes
Analog Support
Yes
Integration
CTI, CRM, ERP
Compatibility
Siemens
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