6
Functions used during calls
Calling a call group (CG) kkd.kkm
Calling a Hunt group (HG) kld.klm
Calling a UCD subscriber group kmd.kmm
Urgent Call
(busy extension)
1) n p(busy) Wait for w sS
or
2)
n p((busy)
qil s
Hotline
(If programmed)
ns
Warmline
(If programmed)
n Wait s
Override
(busy extension)
p busy
qjf s
LCR Bypass qhi p Carrier + number s
View timeout
rji
Silent Monitoring
busy extension
qmhh p busy extension s
Recall
Activation
(Extension does not answer or is
busy)
1) p
no answer
or
qil w .
Wait. Phone rings
n s
or
2) Wait for
w t .
Wait. Phone rings
n s
Callback
Deactivation
ril
Carrier m
Using a temporary MSN to make a
call
qhe p MSN slot or MSN number
p external line p external number
Feature Code
Account code qjdp account code r p number
Conference
s pnumber
s qg s
Consultation
(To end a consultation, wait for the
call to be disconnected)
sps
Parking sqij + d.m
Retrieving a parked
call
rij + d.m s
Retrieving a parked external
call
qjg + p line s
To g g l e
(Use after consultation for answering
a second or urgent call)
sqfs
RECALL?
Consultation
Consultation
KBA.book Seite 6 Freitag, 15. Mai 2009 12:40 12
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