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Siemens optiPoint 500 economy User Manual

Siemens optiPoint 500 economy
127 pages
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s
HiPath 4000
Hicom 300 E/300 H
User Guide
optiPoint 500 economy
optiPoint 500 basic
optiPoint 500 standard
optiPoint 500 standard SL
optiPoint 500 advance

Table of Contents

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Siemens optiPoint 500 economy Specifications

General IconGeneral
Number of Programmable Keys8
SpeakerphoneYes
Headset ConnectionYes
ColorBlack
Wall MountableYes
Lines2
TypeDigital Telephone
Display2-line LCD
Power SupplyExternal power adapter
Headset PortRJ-9

Summary

Basic Usage Instructions

OptiPoint 500 Model Features

Compares features of optiPoint 500 economy, basic, standard, and advance models.

Understanding the User Guide and Display

Explains guide symbols, structure, and how to interpret display information.

Activating Telephone Functions

Covers activating functions directly, via Service Menu, or using function keys.

Overview of Available Functions

Details basic, enhanced, multiline, group, and executive/secretary functions.

Advanced Usage Tips

Explains optional main menu and tips for optimal telephone use.

Answering Calls

Answering Calls

Instructions for answering calls using handset, speakerphone, or headset.

Call Waiting Functionality

How to activate/deactivate call waiting and manage waiting calls.

Using the Mailbox

Retrieving messages and handling callback requests from the mailbox.

Timed Reminders

Setting and receiving timed reminders for appointments or meetings.

Direct Call Handling

Managing incoming calls on loudspeaker and controlling voice calling.

Do Not Disturb Function

Enabling/disabling the Do Not Disturb feature to manage incoming calls.

Malicious Call Tracing

Procedure for tracing malicious external callers by registering their number.

Making Calls

Dialing Methods

Steps for dialing calls with handset off-hook or on-hook.

Advanced Calling Features

Hiding caller ID and making direct voice calls to internal users.

DTMF Tone Dialing Commands

Using DTMF tones to control external equipment or systems after dialing.

Calling Several Persons Simultaneously

Consultation and Toggling Calls

Making second calls for consultation and switching between active calls.

Setting Up and Expanding Conferences

Instructions for creating, expanding, and managing conference calls.

Conference Leadership and Management

Covers chairing, disconnecting, and handing over conference leadership.

Station Controlled Conferences (HiPath 4000)

Overview of station-controlled conferences and supported functions.

Transferring Calls and Conferences

Procedures for transferring calls and entire conferences to other parties.

Using the Switchover Button

Explains functions of the switchover button for various call scenarios.

Re-indication Feature

Displaying caller information briefly during waiting calls or consultations.

System-Wide Call Parking

Parking and Retrieving Calls

Methods for automatically or manually parking calls and retrieving them later.

Parking Limitations and Non-Display Phones

Explains parking restrictions and procedures for telephones without displays.

Parking Status and Modes

Understanding parking limitations and the behavior of automatic/manual parking.

Managing Saved Numbers and Calls

Using the Call Log

Viewing and managing the call log of incoming and outgoing calls.

Redialing and Speed Dialing

Using last number redial, repertory keys, and individual/system speed dialing.

Making Project Calls

Assigning external calls to specific projects using codes and PINs.

Handling Unsuccessful Calls

Callback Functionality

Requesting a callback when a called party is busy or unavailable.

Camping On and Overriding Calls

Accessing busy lines via camp-on or overriding calls for urgent contact.

Telephone Settings and Customization

Ringer and Speakerphone Adjustments

Customizing ringer volume/pitch and adapting speakerphone acoustics.

Display Settings

Adjusting display contrast, backlight, and angle for optimal viewing.

Telephone Locking and Language Selection

Securing the phone with PIN/chip card and choosing the display language.

Storing and Managing Numbers/Functions

Storing Numbers on Keys

Programming numbers onto programmable keys for quick dialing and redialing.

Saving Individual Speed Dialing Numbers

Assigning numbers to specific digit keys for individual speed dialing.

Creating and Cancelling Timed Reminders

Setting and managing timed reminders for appointments.

Telephone Checks and Maintenance

Functionality Testing

Verifying telephone operation by testing keys, display, and audio functions.

Checking Key Assignments

Verifying functions assigned to specific keys.

Call Forwarding Procedures

Using Call Forwarding (Hicom/HiPath)

Instructions for fixed and variable call forwarding on Hicom and HiPath systems.

Managing Forwarding Destinations

Programming, activating, deactivating, and cancelling call forwarding destinations.

Forwarding to Different Terminals (Fax, PC)

Setting up call forwarding for other terminals like fax machines or PCs.

Call Forwarding via Codes and Keys

Using service codes and dedicated keys to manage call forwarding.

Remote Telephone Access

Logging On Using PIN or Chip Card

Procedures for accessing other telephones using PIN or chip card authentication.

Deactivating Remote Access

Steps to log off from another telephone after use.

Telephone Relocation

Disconnecting and Reconnecting Telephone

Steps for logging off a telephone from its current line and logging it on at a new location.

Using HiPath 4000 as Intercom

System-Wide Voice Calling

Making voice calls to internal users via loudspeakers.

Group Voice Calling and Announcements

Initiating voice calls to groups and making announcements to line groups.

Two-Way Voice Calling

Conducting two-way voice calls within groups, activating microphones and loudspeakers.

Multiline Call Management

Understanding and Using Line Keys

Explains line key configuration, lamp states, and basic usage.

Answering and Handling Multiple Calls

Taking calls in order or with priority, and managing multiple lines.

Holding, Retrieving, and Transferring Calls

Managing calls on hold, exclusive hold, and transferring calls between lines.

Pickup Groups and Hunt Groups

Handling calls within pickup groups and hunt groups.

Direct Station Selection (DSS) Usage

Using DSS keys to call and take calls for other users.

Executive/Secretary Team Functions

Making Calls Between Executive and Secretary

Procedures for making calls and handling incoming calls between executive and secretary.

Managing Executive Calls

Extending, forwarding, and taking calls for the executive.

Using a Second Telephone and Call Waiting

Managing calls with a second telephone and activating call waiting for the executive.

Designating a Deputy for the Secretary

Diverting executive calls to a deputy when the secretary is unavailable.

Documentation and Accessories

Key Labeling and Documentation Access

Instructions for labeling keys and accessing user manuals.

Telephone Accessories Overview

Lists and describes various optiPoint accessories for customization.

Computer-Aided Telephone Applications

Connecting a PC via USB for telephone applications.

User Advice and Troubleshooting

Telephone Care and Maintenance

Guidelines for cleaning the telephone safely and effectively.

Troubleshooting Common Issues

Resolving problems like unresponsive keys, no ringing tone, or inability to dial.

Dealing with Error Messages

Interpreting common error messages and their possible responses.

Contacting Support

Guidance on who to contact for unresolved telephone issues.

Important Functions at a Glance

Key Call Handling Summaries

Quick reference for making calls, redialing, switching handset/speakerphone, and extending calls.

Feature Summaries (Conferences, Forwarding, Speed Dialing)

Summaries of conferences, call forwarding, speed dialing, and other key features.

Maximum Service Menu Functions (HiPath 4000)

Destinations and Switches

Service menu options for call forwarding, speed dialing, and call controls.

PIN, COS, and Terminal Tests

Service menu functions for PIN management, terminal tests, and additional features.

Maximum Service Menu Functions (Hicom 300 E/300 H)

Destinations and Switches (Hicom)

Service menu options for call forwarding, speed dialing, and call controls on Hicom.

PIN, COS, and Terminal Tests (Hicom)

Service menu functions for Hicom PIN management, terminal tests, and additional features.

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