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Siemens OptiPoint 410 User Manual

Siemens OptiPoint 410
204 pages
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Sylantro
optiPoint 410/420 S V6.0
economy
economy plus
standard
User Manual

Table of Contents

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Siemens OptiPoint 410 Specifications

General IconGeneral
Number of Programmable Keys8
SpeakerphoneYes
Headset ConnectionYes
ColorBlack
Lines2
NetworkingEthernet
TypeDigital phone
DisplayLCD
KeypadNumeric
Weight1.2 kg

Summary

Safety Precautions

For Your Safety

General safety advice for telephone users to prevent harm or damage.

Protection of the Telephone

Guidelines to prevent damage to the telephone unit.

Location of the Telephone

Recommended placement and environmental conditions for optimal operation.

Important Notes

Key information and disclaimers regarding product use and performance.

Labels

Explanation of conformity marks and disposal symbols.

General Information

About These Operating Instructions

Introduction to the manual's purpose, structure, and scope.

Intended Use

Specifies the telephone's designed purpose and limitations.

Product Identification

Guidance on locating product identification details on the unit.

Echo Effect

Explanation of potential echo issues and their causes during calls.

Service

Information on obtaining technical support for telephone issues.

Notes and Symbols

Explanation of important notes and symbols used throughout the manual.

Symbols in the Manual

Detailed explanation of manual symbols and their operational meanings.

Introduction

Overview

General description of the IP telephone and its core capabilities.

Features

Lists the key features and functionalities of the telephone.

Telephone Types

Outlines the different types of telephone configurations available.

Layout of optiPoint 410/420 economy/economy plus/standard

Diagram illustrating the physical layout and components of the phone.

Properties of optiPoint 410/420 Telephone Modele economy and standard

Table comparing specifications across different phone models.

Display and Dialog Keys

Explains the telephone's display and the function of dialog keys.

Keypad

Details the functionality and usage of the telephone's keypad.

Programmable Keys

Information on how to use and program function keys.

Control Keys

Explains the function and operation of the control keys.

Operating the Telephone with the Display

Standard Telephone Functions

Covers basic dialing and enhanced calling features.

Multiline Functions

Discusses features specific to multiline telephone configurations.

Function Selection

Describes how to select and activate functions using menu options.

Incoming Calls

Details how to handle incoming calls.

Answering a Call With the Handset

Step-by-step guide to answer calls using the handset.

Answering a Call Without the Headset (Speakerphone Mode)

Instructions for answering calls using speakerphone mode.

Ending a Call

Procedures for terminating an active call.

Switching to Speakerphone Mode

How to switch to speakerphone mode during a call.

Switching to the Handset

Guide to switching from speakerphone back to handset.

Open Listening During the Call

How to enable others to listen to the call via speakerphone.

Refusing a Call

Steps to reject an incoming call.

Second Call

Information on handling a second incoming call.

Accepting a Waiting Call

Steps to accept a call that arrives while another is active.

Refusing a Waiting Call

How to decline a waiting call.

Answering a Call On Another Line

Procedures for answering calls on different lines.

Holding a Call

Instructions on placing an active call on hold.

Using the Menu

Navigating menus to manage call functions.

Using the Line Keys

How to use line keys for call management on multiline phones.

Transferring a Call

Methods for transferring calls to other parties.

Transferring with Consultation

Guide to transferring calls after consulting with the recipient.

Making Calls

Dialing Following Line Seizure

How to dial a number after seizing a line on multiline phones.

Redial the last number

Steps to redial the last dialed number.

Dialing Before Line Seizure

How to dial a number before seizing a line.

Using DTMF Tone Dialing

Operating devices using DTMF tones during a call.

Call Log

Missed Calls

List of calls that were not answered.

Dialed Calls

List of numbers that have been dialed.

Received Calls

List of incoming calls that were answered.

Forwarded Calls

List of calls that were forwarded.

Displaying the Call Log

Instructions on how to view call log entries.

Call party

Procedures for making a call from the log.

Delete party from list

How to remove entries from the call log.

Delete all parties from list

Method to clear the entire call log.

Select next/previous entry

Navigating through call log entries.

"Missed calls" Key

Using the dedicated key for missed calls.

Redial Key

Functionality of the redial key for last dialed numbers.

Consulting with a Second Party

Introducing Consultation

Steps to initiate a consultation call with another party.

Canceling Consultation Hold

Procedures to end a consultation hold.

Alternating Between Two Parties

How to switch between parties during a consultation.

Conferencing

Introducing the Conference

Steps to set up a conference call.

Ending the Conference

Methods for terminating an active conference call.

Connect the two other parties using the menu

Using the menu to add parties to a conference.

Connect the two other parties by hanging up

Adding parties to a conference via hanging up.

Centralized Conference

Add a another second party to the conference

Adding more participants to a conference.

Ending centralized conference

How to terminate a centralized conference.

Recording a Call

Start Recording?

Instructions to begin recording a call.

Stop Recording

Steps to stop an ongoing call recording.

Dialing Aids

Dialing with Selected Dialing Key

Using pre-programmed keys for quick dialing.

Using Auto Dial Timer

Setting an automatic delay for dialing numbers.

Using Abbreviated Dialing

How to program and use abbreviated dialing numbers.

Using Notebook Functions

Storing and calling numbers using the notebook feature.

Using Repdial Keys

Utilizing repertory dialing keys for call sequences.

Voice Messages

Retrieving Messages

Steps to access and listen to voice messages.

Viewing Message Details

How to view details of recorded messages.

Deactivating the Ringer

Activating Do Not Disturb

Enabling the DND feature to silence incoming calls.

Using a Key to Activate/Deactivate Do Not Disturb

Assigning a key for quick DND activation/deactivation.

Park-Service

Call Park

How to park an active call on a server for later pickup.

Parking a Call

Step-by-step process for parking a call.

Call Park Pickup

Instructions on how to retrieve parked calls.

Picking up a Parked Call

Detailed steps to pick up a parked call.

Using Group Features

Call Pickup Groups

Information on joining and using pickup groups.

Surviveability

Hot- and Warmline Function

Configuring automatic dialing for specific lines.

Multiline Telephone – Introduction

Lines and Line Keys

Explains lines, line keys, and their associated LEDs.

Types of Lines

Describes different types of telephone lines (Private, Shared, Direct).

Line Types

Details line usage and types like Prime, Secondary, Phantom.

Lines

Functionality of lines in multiline telephones.

Line Seizure

How lines are seized and managed.

Using a Multiline Setup

Incoming Call (Ringer or Call Waiting Tone)

Handling incoming calls with ring or wait tones.

Outgoing Calls

Methods for initiating outgoing calls.

Existing Connection

Options available when answering a call on a line.

Placing a call on hold manually

How to manually put a call on hold.

Making Calls with Multiple Lines

Accepting a second call on the same line

Handling incoming calls while already on a call.

Incoming call on another line while dialing

Managing incoming calls during dialing.

Advanced Cancel Key Function

Explains the extended functions of the Cancel key.

Sylantro Functions

Using Call Forwarding

Overview of call forwarding features.

Call Forward on No Reply

Setting up call forwarding when there's no reply.

Unconditional Call Forwarding

Forwarding all incoming calls to another destination.

Caller ID Suppression

Temporarily hiding caller ID for the next call.

Deactivating Caller ID Suppression Temporarily for Next Call

Re-enabling caller ID after temporary suppression.

Using Speed Dialing

How to use speed dialing codes for frequently called numbers.

Using Repeat Dial

Redialing the last dialed or incoming number.

Tracing a Call

Generating a call trace for received calls.

Direct call pickup

Retrieving calls ringing at other extensions.

Customizing the Telephone

Accessing the Setup Menu

Guide to entering the telephone's setup menu.

Settings

Viewing current telephone status and settings.

Configuration

Customizing various telephone settings.

Country Options

Adapting settings for country-specific characteristics.

Language

Setting the language for operator prompts and menus.

Date/Time

Adjusting date, time, and display modes.

Setting the Date and Time

Detailed steps for setting date and time.

Call Duration

Activating/deactivating the call duration display.

Call Waiting

Enabling call waiting functionality.

Call Transfer

Activating/deactivating call transfer feature.

Call Join

Enabling/disabling the feature to join calls.

Contrast

Adjusting the display contrast level.

Dialing Mode

Setting input mode for dialing numbers.

Call Display

Defining caller information display for incoming calls.

Daylight Saving

Automating clock adjustments for daylight saving.

Auto Dial Timer

Setting the delay before automatic dialing.

Hold Ringback Timer

Setting reminders for calls on hold.

Music On Hold

Activating/deactivating music for callers on hold.

Do Not Disturb

Permitting or prohibiting the DND feature.

Message Waiting

Activating/deactivating the message waiting indicator.

Hold Ringback

Activating/deactivating hold ringback reminders.

Local Conferencing

Enabling/disabling local three-party conferences.

Auto Answer

Activating/deactivating auto answer for CTI applications.

Beep on Auto Answer

Specifying audible beeps for auto-answered calls.

Auto Reconnect

Activating/deactivating call reconnect options.

Beep on Auto Reconnect

Audible beeps for automatically reconnected calls.

Idle State Options

Configuring system message display in idle mode.

Inactivity Timeout

Setting the period of inactivity before reverting to idle state.

Display Module Call View

Specifying where call view appears after restart.

USB Keyboard Type

Setting the language for an external USB keyboard.

Line Settings

Configuring line keys for multiline telephones.

Activate/Deactivate "Show in Overview" for Multiline optiPoint display module

Controlling line visibility in the multiline overview.

Position of Line in Multiline Overview Display Module

Setting the position of lines in the multiline overview.

Showing Line Status in Call Information Box

Displaying line status in call info boxes.

Displaying Icons Instead of Text

Choosing between icons and text for display messages.

Parking and Picking Up Parked Calls

Overview of call parking and pickup functions.

Switching Call Park On and Off

Enabling or disabling call park functionality.

Options for on-hook dialing

Configuring on-hook dialing settings (Context/Hot-Keypad).

Activating/deactivating callback (not Sylantro)

Setting up callback requests when parties are busy.

Suppressing message about missed calls

Controlling missed call notifications.

Rejecting a call during dialing

Automatically rejecting incoming calls while dialing.

Hangup while ringing

Allowing hang-up during call transfer before answer.

Call Recording

Activating/deactivating call recording functionality.

Local Functions

Abbreviated Dialing

Programming up to 12 abbreviated dialing entries.

User Password

Setting or changing the user password for security.

Lock Phone

Locking the phone to prevent unauthorized access.

Memory

Options for clearing abbreviated dialing numbers or resetting defaults.

Resetting Memory to Factory Default Settings

Restoring phone settings to factory defaults.

Assigning Function Keys

Example 1: Assigning the Mute Function to a Function Key

Step-by-step guide to assign Mute to a function key.

Example 2: Assigning Repertory Dialing to a Function Key

How to assign Repertory Dialing to a function key.

Programming the first level

Assigning functions to the first level of function keys.

Example 3: Assigning a Number or Name to a Function Key

Assigning numbers/names to function keys.

Programming the second level

Assigning functions to the second level of function keys.

Using Function Keys

How to call programmed functions based on phone status.

Audio Settings

Loudspeaker Volume

Adjusting loudspeaker volume in idle mode and during calls.

Ringer Volume

Setting ringer volume for single and multiline phones.

Ringer

Setting ringer tone sequence and melody.

Resetting Ringer Settings

Resetting ringer settings to factory defaults.

Handset Volume

Adjusting the volume of the handset.

Headset Volume

Adjusting headset volume.

Room Acoustics

Adapting room acoustics for handsfree talking.

Key Clicks

Enabling or disabling key click feedback.

Rollover Volume

Adjusting volume for rollover calls.

Restarting the Telephone

Procedure for restarting the telephone.

Operating the Telephone with the optiPoint display module

Call View Start Display

How the display appears when starting call control.

Swap Display

Quickly switching between telephone and display module views.

Applications Display

Navigating through available applications on the display.

Incoming Call in Idle Mode

How incoming calls are displayed in idle mode.

Answering a Call

Steps to answer an incoming call.

Adding Callers to the "Contacts" Phone Book

Saving caller information to the contacts.

Reject Call

How to refuse an incoming call.

Ringer

Turning the ringer on or off.

Second Call

Information on handling a second incoming call.

Accepting a Waiting Call

How to accept a second call while on another.

Refusing a Waiting Call

How to refuse a waiting call.

Placing a Call on Hold

Steps to put an active call on hold.

Transferring a Call

Methods to transfer a call to another party.

Ending a Call

Procedures to end an active call.

Displaying Missed Calls

Accessing the list of missed calls.

Voice Messages

Displaying icons for received voice messages.

Making Calls

How to dial a number off-hook.

Off-Hook Dialing

How to dial a number by lifting the handset.

Voice Dialing

Dialing numbers by speaking contact names.

On-Hook Dialing

How to dial a number without lifting the handset.

Ending a Call

Methods to end a call using icons or handset.

Dialing from Contacts

How to call contacts from the phone book.

Using Repdial Keys

Using programmed repertory dialing keys.

Repertory Dialing

Entering dial control functions in repertory dialing sequences.

Conducting Two Calls Simultaneously

Initiating consultation while on an active call.

Consultation

Initiating consultation while on an active call.

Complete Transfer

Transferring a held call to a second party.

Call transfer

Connecting two parties to each other during consultation.

Alternate – Alternating Between Two Parties

Switching between parties for a second incoming call.

Alternating: second call

Switching between parties for a second incoming call.

Alternating: consultation call

Switching between parties in a consultation call.

Conferencing

Creating a conference call from an existing second call.

Setting up a conference from a second call

Creating a conference call from an existing second call.

Setting up from a consultation call

Initiating a conference from a consultation call.

Hold the conference

Placing an active conference call on hold.

Ending the Conference

Methods for terminating a conference call.

Centralized Conference

Steps to start a centralized conference call.

Initiating the conference call

Steps to start a centralized conference call.

Adding a second party to the conference

Adding another participant to a conference.

Ending Centralized Conference

How to terminate a centralized conference.

Redial Last Number

Using an option to redial the last number.

Call Log

List of numbers dialed, sorted by date and time.

Dialed Calls

List of numbers dialed, sorted by date and time.

Missed Calls

Accessing the list of unanswered calls.

Details

Viewing details of call log entries.

Received Calls

List of answered incoming calls.

Do Not Disturb

Prerequisite: Do Not Disturb must be configured.

Park-Service

Process of parking an active call on a server.

Call Park

Process of parking an active call on a server.

Call Park Pickup

Instructions for retrieving parked calls.

Surviveability

What happens when the phone loses connection to the server.

Multiline Telephone Application

How call view is displayed for multiline phones.

Call View for Multiline Telephones

How call view is displayed for multiline phones.

Rules for Selecting a Preferred Line

How preferred lines are selected for calls.

Line Overview

Display showing the status of multiple lines.

View with More Than Seven Lines

Scrolling through lines when more than seven are configured.

Incoming Call (Ringer or Call Waiting Tone)

Display of incoming calls with ring/wait tones.

View Line

How to view line details and available call options.

Line Box

Connecting with a caller via the Line Box.

Initiating Calls via Line Overview

How to initiate calls by seizing a line.

Off-hook dialing

Dialing a number by seizing a line and then dialing.

On-Hook Dialing

Dialing a number without lifting the handset.

When Prime Line is Seized

Actions possible when the prime line is busy.

With An Active Call

Options available after answering a call.

Manual hold

Putting a call on hold manually.

Multiline Calls

Showing line status and information in Call Control.

Display of Line Information in Call Control

Showing line status and information in Call Control.

Answering a Call on Another Line

How to answer calls on different lines.

Display of line information box

How line information boxes display call details.

Switching to line overview

Navigating to the line overview screen.

Status Message for Multiple Lines

Showing ringing line status during an active call.

Display of Line Information for a Ringing Line During a Call

Showing ringing line status during an active call.

Display of Line Information for a Held Line During a Call

Displaying information for a line on hold.

Ringer/Call Waiting Tone on the Line when Dialing

Handling incoming ring/wait tones during dialing.

Character Input

Switching between numeric and alphanumeric input modes.

Changing Character Mode

Switching between numeric and alphanumeric input modes.

Switching Between Overwrite and Insert Mode

Toggling between overwrite and insert text input modes.

Switching to overwrite mode

Activating overwrite mode for text input.

Navigating on the Display Module

Using stylus or keys to select display elements.

Selecting and Activating Control Elements

Using stylus or keys to select display elements.

Edit Fields

How to edit fields using control keys.

Control Keys on the Telephone

Mapping telephone control keys to display module functions.

Setup Menu in the Display Module

Accessing the setup menu via the display module.

Web Interface

General Information

Overview of the web server and its interface.

Preparatory Steps

Instructions to access the web interface via a browser.

Open Web Interface

Instructions to access the web interface via a browser.

Call up the user interface

Accessing the user area of the web interface.

Menu Structure

Procedure to change the user password via web interface.

Change User Password

Procedure to change the user password via web interface.

Function Keys

Assigning functions to phone keys via web interface.

Phone

Assigning functions to phone keys via web interface.

"Loudspeaker" function key

Assigning Loudspeaker function to a key.

"Selected dialing" function key

Assigning Selected Dialing to a key.

"Phone lock" function key

Assigning Phone Lock function to a key.

"Repertory dial" function key

Assigning Repertory Dialing to a key.

Country Settings

Configuring country-specific settings via web interface.

Language Settings

Setting the language via the web interface.

Audio Settings

Adjusting audio settings (volume, melody) via web interface.

Call-Related Parameters

Configuring call-related parameters like timers and dialing mode.

Mobile User Logoff

Logging off as a mobile user.

Alphabetic Reference

Control functions for repertory dialing sequences.

Append Codes

Control functions for repertory dialing sequences.

Call Forwarding On No Reply (CFNR) Timer

Setting time for CFNR forwarding.

Country

Selecting country for specific telephone settings.

Handset Volume

Setting handset volume via web interface.

Idle dialing mode

Configuring idle dialing mode via web interface.

Key Click Volume

Setting key click volume via web interface.

Key Label

Specifying name for automatic key labeling.

Language

Selecting language settings via web interface.

Loudspeaker Volume

Setting loudspeaker volume via web interface.

Melody

Setting ringer melody via web interface.

Mobility logoff

Logging off a mobility user.

Parameters for "Phone lock"

Settings for phone lock when the telephone is locked.

Parameters for "Repertory dial"

Control functions for repertory dialing sequence.

Parameters for "Selected dialing"

Setting phone number for direct inward dialing.

Ringer Volume

Setting ringer volume via web interface.

Rollover Volume

Setting rollover volume via web interface.

Selecting a Function

Choosing functions for first and second level keys.

Alternate

Assigning function key for alternating between callers.

Transfer call

Assigning function key for call transfer.

Join

Assigning function key for call connection.

Deflect

Assigning function key for deflecting calls.

Setup menu

Assigning function key to evoke setup menu.

Room echoing

Assigning function key for room acoustics.

Room muffled

Assigning function key for room acoustics.

Shift

Assigning function key for second level keys.

Notebook

Assigning function key for notebook function.

Settings

Assigning function key for checking status.

Phone lock

Assigning function key for locking phone.

Mobility

Assigning function key to log on as mobile user.

Local conference

Assigning function key for initiating conference.

Headset

Assigning function key for headset activation.

Do Not Disturb

Assigning function key for DND.

Group pickup

Assigning function key for pickup groups.

Repertory dial

Assigning repertory dial function to key.

Feature toggle

Assigning function key for special functions.

Swap screens

Assigning function key to swap displays.

Call park

Assigning function key for parking calls.

Call pickup

Assigning function key for accepting parked calls.

Call Recording

Assigning function key for call recording.

Quit

Assigning function key for ending calls.

Tone Sequence

Setting ringer sequence for incoming calls.

User Password

Password input for web interface user area.

Using Editors

Entering Text

Using the keypad to enter text, numerals, and special characters.

Entering Characters

Detailed table of characters and their keypad input.

Navigating During Text Entry

Using keys for navigation and editing text.

Appendix

Idle Mode Display

Overview of messages displayed in idle mode with priority.

User Menu

Hierarchical listing of telephone menu options.

Telephone Menu

Hierarchical listing of telephone menu options.

Default settings for menu options

Default settings for menu options.

Detailed breakdown of menu options and defaults

Detailed breakdown of menu options and defaults.

Further detailed breakdown of menu options and defaults

Further detailed breakdown of menu options and defaults.

Telephone Menu

Options for dialing numbers and names.

Dialing

Options for dialing numbers and names.

Connection Status

Actions related to call connection states.

Consultation Call

Actions and next steps for consultation calls.

Incoming Calls

Actions for handling incoming calls.

Using Group Features

Actions for using group pickup and ignore features.

Messages and Alarms

Explanations of status messages displayed on the phone.

Status Messages

Explanations of status messages displayed on the phone.

Line Key Status Indication

Descriptions of LED status indications for line keys.

Error Messages

Explanations and handling of error messages.

Labeling the Keys

Methods for labeling telephone keys by hand or via internet tool.

Labeling

Methods for labeling telephone keys by hand or via internet tool.

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