Appendix
196
Consultation Call
Incoming Calls
Using Group Features
Menu Option Action Next Step
Alternate? Hold connected user and call up
user on hold
Consultation call"
menu
Create local
Conf.?
Connect held and connected par-
ties to local conference
Consultation call"
menu
Transfer? Transfer connected call to user 2
and return to held party
Basic call" menu
Join? Transfer call with consultation to
the two parties in contact and
withdraw from the conversation
Idle menu
Hold? (DFT only) Place connected call on
hold
Disconnect and
return?
Disconnect connected user and
call up user on hold
Basic call" menu
Menu Option Action Next Step
Refuse call? Do not accept incoming
call
Idle menu
Answer call? Answer incoming call "Call join" menu, if first call
"Consultation" menu if
second call
Deflect call? Redirect incoming call
to another destination
Idle menu
Menu Option Action Next Step
Pickup Call? Answer a call to your pickup group Basic call"
menu page 195
Ignore? Ignore a call to your pickup group Idle menu
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