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Siemens optiPoint 500 basic

Siemens optiPoint 500 basic
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HiPath 500
HiPath 3000
HiPath 5000
optiPoint 500 economy
optiPoint 500 basic
optiPoint 500 standard
optiPoint 500 advance
Operating Instructions

Table of Contents

Other manuals for Siemens optiPoint 500 basic

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Siemens optiPoint 500 basic Specifications

General IconGeneral
ButtonsYes
Navigation KeysYes
SpeakerphoneYes
Headset PortYes
Wall MountableYes
TypeDigital phone
Display2-line LCD
Keypad12-key

Summary

Before You Begin

Important Notes

Provides essential safety and operational guidelines for the telephone.

Marks and Compliance

Explains conformity marks and environmental compliance.

Basic Operating Instructions

Control Panel Overview

Describes the control panel layout and keys for specific models.

Advance Control Panel and Key Modules

Details the control panel and key modules for the advanced model.

Understanding the Operating Instructions

Explains how to interpret the instructions and symbols used.

Screen Displays

Describes the format and content of telephone screen prompts.

Accessing Functions

Explains different methods to access telephone functions.

Available Functions

Lists and categorizes the available telephone functions.

Efficient Telephone Usage Tips

Provides tips for efficient telephone usage.

Making Calls - Basic Functions

Answering Calls

Details how to answer incoming calls using different methods.

Answering a Call With the Handset

Step-by-step guide to answering calls using the handset.

Switching Call Modes

Describes switching between speakerphone and handset modes.

Basic Dialing and Ending Calls

Covers basic dialing and call termination procedures.

Redialing Numbers

Instructions on how to redial previously dialed numbers.

Microphone Control

How to mute or unmute the microphone during a call.

Call Management During a Call

How to manage multiple callers and switch between them.

Transferring Calls

Process for transferring a call to another person.

Call Forwarding

Explains how to forward incoming calls to another destination.

Using Callback Feature

How to set up a callback when a line is busy.

Saving Speed Dial Numbers to Keys

Programming frequently used numbers to specific keys.

Using Repertory Dialing Keys

How to dial numbers using saved repertory keys.

Telephone Settings and Adjustments

Adjusting various telephone settings like ring volume and tone.

Speakerphone and Display Adjustments

Optimizing speakerphone and display settings.

Display Options and Language Selection

Adjusting contrast, backlight, and screen language.

Making Calls - Convenience Functions

Answering and Rejecting Calls

Handling incoming calls, including specific colleague calls and rejections.

Speakerphone Usage

Instructions for using the speakerphone feature for calls.

Answering Calls with a Headset

How to answer calls using a connected headset.

Entrance Telephone and Door Opening

Communicating with visitors and opening doors via the entrance phone.

Door Opener Functions

Activating and deactivating the door opener.

Dialing and Number Correction

Procedures for dialing numbers, including en-bloc sending and correction.

Using the Caller List

How to view and manage incoming call records.

Caller List Details and Redialing

Viewing call details and redialing from the list.

Speed-dial Operations

Setting up and using speed dial numbers.

Internal Directory Dialing

How to find and dial numbers from the internal phone directory.

LDAP Database Dialing

Searching and dialing numbers using an external LDAP database.

Mailbox and Messaging

Accessing and managing voice messages or similar.

Discreet Calling and Hotlines

Joining calls secretly and automatic call setup.

Trunk Reservation and DID Assignment

Reserving trunk lines and assigning DID numbers.

Associated Dialing Aid

Using dialing aids for easier call setup.

During-Call Functions

Functions available while on an active call.

Call Waiting Management

Managing incoming calls while already on a call.

Call Waiting Prevention and Tone Control

Controlling call waiting signals and alert tones.

Call Parking and Retrieval

How to place calls on hold and retrieve them later.

Placing and Retrieving Calls on Hold

How to put calls on hold and retrieve them.

Conducting Conference Calls

How to set up and manage multi-party conference calls.

Conference Management

Ending conferences and removing participants.

Tone Dialing and DTMF Suffix-Dialing

How to use DTMF signals for device control.

Recording Calls

Instructions for recording phone conversations.

Group Call Transfer with Announcement

Transferring a call with an announcement to a group.

Trunk Flash Functionality

Using trunk flash for ISDN services.

Handling Unreachable Destinations

Troubleshooting for unreachable destinations and busy lines.

Using Night Answer Service

Setting up the phone to answer calls during non-office hours.

Saving Functions, Procedures and Appointments

Saving and Assigning Keys

How to save functions, procedures, and appointments to keys.

Assigning Procedures to Keys

Saving multi-step procedures to a single key.

Appointments and Timed Reminders

Setting up timed reminders and appointments.

Using Timed Reminders

How the telephone alerts you for saved appointments.

Displaying and Assigning Call Charges

Displaying Call Charges

How to view the cost of calls.

Displaying Call Charges for Other Telephones

How to view call charges for other phones.

Dialing with Call Charge Assignment

Assigning project codes to external calls.

Private SphereSecurity

Ringer Control and Do Not Disturb

How to disable the ringer and activate the DND feature.

Caller ID and Silent Monitoring

Suppressing caller ID and secretly listening to calls.

Room Monitoring Function

Using the telephone to monitor sounds in a room.

Tracing Anonymous Callers

How to identify unknown callers.

Telephone Locking and Security

How to lock the telephone to prevent misuse.

Locking Other Telephones

How to remotely lock other telephones.

Saving and Managing Your PIN

How to set and manage your personal identification number.

Using Other Functions

Sending Text Messages

How to send short text messages to other users.

Managing Sent and Received Messages

Managing sent and received text messages.

Advisory Messages

How to leave and delete messages for callers when you are away.

Waiting Calls and Overload Indication

Shows the count of waiting calls and overload status.

Using Another Telephone for Calls

How others can use your phone for outgoing calls.

Changing Your Call Number (Relocate)

How to transfer your call number to another telephone.

Resetting Telephone Services and Functions

How to reset activated telephone functions.

Activating Functions on Other Telephones

How to remotely activate/deactivate functions on other phones.

Remote System Access (DISA)

Accessing system functions remotely via phone.

ISDN Functions via Code Dialing

Setting ISDN functions using code dialing.

Controlling Computer Programs and Data Services

Controlling computer programs or data services from the phone.

PC Application Communication via CSTA

Interacting with PC applications via a CSTA interface.

Controlling Relays and Sensors

Controlling external relays and handling sensor alerts.

Radio Paging Functionality

Using the system for radio paging.

Using Other Team Functions

Group Call Management

Activating or deactivating audible signals for group calls.

Hunt Group and Group Call Membership

How to join or leave hunt groups/group calls.

Accepting Team Member Calls

How to answer calls for team members.

Ringing Group Configuration

Setting up and managing ringing groups for multiple phones.

Uniform Call Distribution (UCD) Operations

How incoming calls are distributed among agents.

UCD Work Time and Status Management

Managing agent status and availability for UCD.

Team and ExecutiveSecretary Functions With Trunk Keys

Trunk Key Usage and LED Indications

How to use trunk keys and interpret their LED status.

Call Handling with Trunk Keys

Answering, making, and holding calls using trunk keys.

Managing Multiple Trunk Calls and Conferences

Switching between calls and managing MULAP conferences.

Forwarding Calls on Lines

How to forward calls on specific lines.

DSS Key Usage and Indications

How to use DSS keys and interpret their LED status.

Call Transfer and Team Member Call Acceptance

Transferring calls and accepting calls for team members.

Executive Call Transfer and Ringing

Transferring calls directly to an executive and managing ringing.

Testing the Telephone

Telephone Function Testing and Key Assignment Check

Running diagnostic tests and checking key assignments.

Special Functions in the LAN (Not for HiPath 500)

LAN Group Call Management

How to exit hunt groups or group calls in a LAN environment.

Transferring Call Forwarding via LAN

Managing call forwarding from other HiPath phones over LAN.

Ringing Group Configuration in LAN

Managing ringing groups across different HiPath systems via LAN.

Controlling Relays via LAN

How to control relays via other HiPath systems over LAN.

Opening Doors via LAN

How to activate door openers via other HiPath systems over LAN.

Advanced Options for Telephone Operation

Terminal Mode for Application Module

Explains the 'Terminal Mode' for the application module.

Application Module Keypad Usage

Details the features and usage of the application module's keypad.

Entering Text via the Keypad

How to input text using the keypad and character mapping.

Different Displays in a HiPath 4000 Environment (Not for HiPath 500)

HiPath 4000 Display Overview

Overview of how functions appear on displays in HiPath 4000.

Labeling, Documentation, and Accessories

Key Field Labeling Methods

How to label telephone keys with functions or numbers.

Station Number Labeling

How to attach self-adhesive call-number labels.

Documentation Resources

Information on where to find operating instructions.

Available Telephone Accessories

Lists optional accessories for customizing the telephone.

Fixing Problems

Telephone Maintenance and Cleaning

Instructions for cleaning and maintaining the telephone.

Troubleshooting Common Issues

Common problems and their solutions.

Responding to Screen Error Messages

Explains common error messages and their resolutions.

Contacts for Problem Resolution

Information on who to contact for persistent issues.

Overview of FunctionsCodes (Alphabetical)

Function and Code Reference

A cross-reference table of functions, access methods, and codes.

FCC and Industry Canada Compliance

FCC Certification and Requirements

Details compliance with FCC rules and requirements.

FCC Rules Overview

Explains FCC regulations for digital devices and telephone connections.

Equipment Attachment Limitations

Information on Industry Canada requirements for equipment.

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