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Siemens Optiset E Standard User Manual

Siemens Optiset E Standard
110 pages
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HiPath 3000
HiPath AllServe
Hicom 150 E/H
optiset E standard
optiset E advance plus/comfort
optiset E advance conference/conference
Operating Instructions

Table of Contents

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Siemens Optiset E Standard Specifications

General IconGeneral
DisplayNo
SpeakerphoneYes
Volume ControlYes
Headset PortYes
HandsfreeYes
KeypadYes
Keys12
Power SupplyFrom telephone system
Weight800 g

Summary

Before You Begin

How to Use these Operating Instructions

Guide on interpreting symbols and procedures in the manual for effective use.

Screen Displays

Explanation of how telephone screen messages are displayed and interact with functions.

Important Notes

CE Mark

Statement of device conformance to EU guideline 1999/5/EG.

Environmental label

Information regarding the telephone's manufacturing process and environmental impact.

Accessing Functions

Accessing Functions Interactively

Selecting and executing functions directly from the idle telephone interface.

Accessing Functions Via Program/Service Menu

Using the Program/Service menu to find and activate specific functions.

Accessing Functions With Function Keys

Directly accessing saved functions by pressing programmed keys.

Functions You Can Use

Basic and Enhanced Functions

Core telephone functions available through various interaction methods.

Additional Team and Executive/Secretary Functions

Specialized functions for teamwork and administrative roles.

Using the Telephone Efficiently

Tips for optimizing usage, such as faster dialing and handling busy lines.

Making and Answering Calls

Answering a Call With the Handset

Step-by-step guide to answer incoming calls using the telephone handset.

Answering a Call with the Speaker (Speakerphone Mode)

Instructions for answering calls hands-free using the speakerphone.

Open Listening in the Room During a Call

Allowing other people in the room to join an ongoing call via speakerphone.

Switching to Speakerphone Mode

Procedure to switch an active call from handset to speakerphone.

Making Calls

Off-Hook Dialing

Procedures for dialing numbers after lifting the handset.

On-Hook Dialing

Procedures for dialing numbers without lifting the handset.

En-Bloc Sending / Correcting Numbers

Entering numbers before dialing and correcting them if necessary.

Caller ID Suppression

Preventing your station number from appearing on external displays.

Calling Multiple Parties Simultaneously

Calling a Second Party (Consultation Hold)

Initiating a call to a second party while the first is on hold.

Conducting a Conference

Setting up and managing multi-party conference calls.

Transferring a Call

Redirecting an ongoing call to another person or extension.

Parking a Call

Temporarily storing a call to be retrieved later from any telephone.

Making Calls to Stored Destinations

Using a Caller List

Accessing and managing a list of incoming calls.

Redialing a Number

Redialing the last three external numbers that were dialed.

Dialing a Number From the Internal Directory

Accessing and dialing numbers from the system's internal directory.

Using Station and System Speed-Dial Numbers

Utilizing station and system speed-dial numbers for quick calling.

Displaying and Assigning Call Charges

Displaying Call Charges (Not for U.S.)

Viewing call charges for the current or last conducted call.

Dialing with Call Charge Assignment

Assigning external calls to specific projects using account codes.

If You Cannot Reach a Destination ...

Using Callback

Storing a request for a callback when a line is busy or unanswered.

Call Waiting (Camp-On)

Procedure for connecting to a waiting call when the line is busy.

Busy Override - Joining a Call in Progress

Joining an occupied line by overriding the current call.

Telephone Settings

Adjusting the Ring Volume

Setting the loudness level for incoming call ring signals.

Adjusting the Speakerphone to the Room Acoustics

Optimizing speakerphone audio based on the room environment.

Locking the Telephone to Prevent Unauthorized Use

Securing the telephone to prevent unauthorized access during absence.

Saving Your PIN

Setting up and managing a Personal Identification Number (PIN).

Saving Station Numbers, Functions, Procedures and Appointments

Saving Repertory Dialing Numbers on a Key

Storing frequently dialed numbers to programmable keys.

Storing Station Speed-Dial Numbers

Saving speed-dial numbers for quick access and dialing.

Assigning Functions to Keys

Programming specific telephone functions to keys for easy access.

Meaning of LED Signals for Saved Functions

Interpreting LED status indicators for various saved telephone functions.

Testing the Telephone

Testing the Telephone Functions

Performing self-tests on telephone hardware and core functions.

Checking the Key Assignment

Verifying which functions are programmed on specific telephone keys.

Call Forwarding

Using Variable Call Forwarding

Forwarding internal or external calls to different destinations dynamically.

Using Night Answer

Forwarding all calls to a specific station during non-business hours.

Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers (MSN)

Forwarding calls via carrier network and multiple subscriber numbers.

Using Other Functions

Sending a Message

Sending short text messages to other system users.

Leaving an Advisory Message

Recording a message for internal callers when away from the desk.

Using Another Telephone Like Your Own

Allowing others to use your telephone for outgoing calls.

Change call number (relocate)

Transferring call number and settings to another telephone.

Team and Executive/Secretary Functions With Trunk Keys

Using Trunk Keys

How team members use trunk keys for call management.

Answering Calls With Trunk Keys

Steps to answer incoming calls using designated trunk keys.

Using a Trunk Key to Place a Call on Hold and Retrieve It Again

Managing calls on hold using trunk keys for retrieval.

Switching Between Phone Calls on Multiple Trunks

Managing multiple active calls on different trunks.

Using Other Team Functions

Turning Group Call On and Off

Activating and deactivating group call features for users.

Accepting a Call for Another Member of Your Team

Picking up calls intended for other team members.

Uniform Call Distribution (UCD)

How incoming calls are distributed to agents based on availability.

Special Functions in the LAN (PC Network)

Leaving a Hunt Group/Group Call

Procedures for leaving hunt groups or group calls.

Transferring Call Forwarding

Activating/deactivating call forwarding from other AllServe phones.

Using Night Answer

Defining other phones as night answer points via AllServe.

Controlling Relays

Switching relays on/off for controlling facilities like door openers.

Labeling, Documentation and Accessories

Labeling Key Fields

Instructions for labeling telephone and key module keys with pre-cut cards.

Labeling Key Fields Using the PC

Using PC software for convenient labeling of telephone keys.

Ordering Operating Instructions (Not for U.S.)

Information on how to order additional copies of the operating manual.

Ordering Accessories

List of available accessories for customizing telephone features.

Fixing Problems

Telephone Maintenance

Guidelines for cleaning and maintaining the telephone unit.

Troubleshooting

Basic steps for diagnosing and resolving common telephone issues.

Responding to Error Messages on the Screen

Explanations and recommended responses for screen error messages.

Contacts for Resolving Problems

Information on who to contact for unresolved telephone issues.

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