Fixing Problems
99
Fixing Problems
Telephone Maintenance
• Always use a damp or antistatic cloth to clean the telephone. Never
use a dry cloth.
• If the telephone is very dirty, clean it with a diluted neutral cleaner con-
taining surfactants, such as a dish detergent. Afterward s remove all
traces of the cleaner with a damp cloth (using water only).
• Never use cleaners containing alcohol, cleaners that corrode plastic, or
abra sive powders.
Troubleshooting
Pre ssed key do es not res po nd :
Check whether the key is stuck.
Telephone does not ring:
Check whether the do not disturb function was activated on your tele-
phone (" Do not disturb" appears on the screen). If so, deactivate it
Æ page 19.
You cannot dial an external number:
Check whether you telephone is locked ("US:Not authorized UK:Access
denied" appears on the screen). If so, unlock the telephone Æ page 50.
To correct any other problem:
First contact System Support. If System Support is unable to correct the
problem, contact Customer Service.
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