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Siemens Optiset E Advance Plus User Manual

Siemens Optiset E Advance Plus
110 pages
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HiPath 3000
HiPath AllServe
Hicom 150 E/H
optiset E standard
optiset E advance plus/comfort
optiset E advance conference/conference
Operating Instructions

Table of Contents

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Siemens Optiset E Advance Plus Specifications

General IconGeneral
BrandSiemens
ModelOptiset E Advance Plus
CategoryTelephone
LanguageEnglish

Summary

Operating Instructions

Before You Begin

Provides introductory information and context for using the manual.

How to Use these Operating Instructions

Explains how to interpret the symbols and structure used in the operating instructions.

Screen Displays

Details how prompts and functions are displayed on the telephone screen.

Telephone and Key Module Overview

Important Notes

CE Mark Compliance

Confirms the device conforms to EU guideline 1999/5/EG.

Environmental Compliance

Details manufacturing in accordance with ISO 14001 for energy efficiency.

Accessing Functions

Accessing Functions Interactively

Explains how to select functions directly from the idle telephone.

Accessing Functions Via Program/Service Menu

Details using the Program/Service menu to access function lists and codes.

Accessing Functions Via Function Keys

Describes how to access saved functions directly by pressing programmed keys.

Available Functions

Basic and Enhanced Functions

Covers standard functions accessible via screen, menu, or keys.

Team and Executive/Secretary Functions

Details functions for team collaboration and executive/secretary roles.

Efficient Telephone Usage Tips

Provides tips for faster dialing and managing busy lines.

Making and Answering Calls

Answering Calls with Handset

Step-by-step guide to answering incoming calls using the handset.

Answering Calls via Speakerphone

Instructions for answering calls using the speakerphone mode.

Open Listening During Calls

Allows other people in the room to join an active call.

Switching to Speakerphone Mode

How to switch an active call from handset to speakerphone mode.

Switching to Handset Mode

How to switch an active call from speakerphone back to handset mode.

Using Call Waiting

Explains how to handle incoming calls while already on another call.

Accepting Waiting Calls (Camp-On)

Steps to accept an incoming call when another call is active.

Managing Automatic Call Waiting

How to enable or disable automatic signaling of a second incoming call.

Call Waiting Tone Control

Option to suppress or enable the audible tone for waiting calls.

Accepting Calls for Colleagues

Procedure to answer a specific ringing call intended for a colleague.

Rejecting Incoming Calls

How to reject calls that you do not wish to take.

Using Mailboxes for Messages

Accessing and managing messages stored in the telephone's mailbox.

Setting Timed Reminders

How to set up timed reminders for scheduled events.

Using the Speakerphone

Instructions for using the speakerphone for calls and announcements.

Handsfree Answerback Management

How to enable or disable the automatic handsfree answerback feature.

Answering Calls with a Headset

Procedure for answering calls when a headset is connected.

Do Not Disturb (DND) Function

How to activate or deactivate the Do Not Disturb feature.

Ringer Cutoff Function

Enables or disables the telephone's ringer for incoming calls.

Trace Call for Anonymous Callers

How to identify anonymous external callers by tracing the call.

Microphone On/Off Control

Temporarily switches the handset or speakerphone microphone off.

Entrance Telephone and Door Opener

How to communicate with visitors at the entrance and operate the door opener.

Opening Door with Access Code

Procedure to open the door using a code from the keypad or transmitter.

Accepting Calls from Answering Machines

How to accept calls from a connected answering machine.

Waiting Calls and Overload Status

Shows the number of waiting calls and indicates system overload.

Making Calls

Making Calls Off-Hook

Steps to dial numbers after lifting the handset.

Making Calls On-Hook

Steps to dial numbers using speakerphone or other on-hook methods.

En-Bloc Dialing and Number Correction

Allows entering numbers before dialing and correcting them.

Caller ID Suppression

Prevents your station number or name from appearing on external displays.

Speaker Calls to Colleagues

How to make loudspeaker announcements to internal users.

Activating DTMF Tone Dialing

Enables transmission of DTMF signals for device control.

Automatic Connection Setup (Hotline)

Automatically establishes a connection to a preset internal or external destination.

Reserving a Trunk Line

Allows reserving a busy trunk line for exclusive use.

Assigning Station Numbers

Selectively assigns a specific number (DID) for external calls.

Trunk Flash Function

Sends a signal to trunks to activate ISDN services or features.

Associated Dialing and Dialing Aid

Using a dialing aid connected via S0 bus or a/b port, or the telephone itself.

Calling Multiple Parties Simultaneously

Calling a Second Party (Consultation Hold)

How to call a second party while keeping the first party on hold.

Switching Between Call Parties (Toggle)

Seamlessly switching between the primary party and a held party.

Conducting Conference Calls

Instructions for setting up and managing conference calls with multiple participants.

Adding Parties to Conference Calls

How the initiator can add more participants to an ongoing conference.

Viewing Conference Participants

How the initiator can check the list of current conference participants.

Removing Conference Participants

How the initiator can remove participants from a conference call.

Leaving Conference Calls

Procedure for a participant to leave an ongoing conference call.

Ending Conference Calls

How the initiator can end an ongoing conference call.

Transferring Calls

How to transfer an active call to another colleague or destination.

Group Announcements for Call Transfer

Announcing an ongoing call to a group of users for transfer.

Parking Calls

How to temporarily park a call to be picked up later from another phone.

Retrieving Parked Calls

Steps to retrieve a call that has been previously parked.

Placing External Calls on Hold

How to place an external call on hold, allowing others to retrieve it.

Retrieving Held External Calls

Steps to retrieve an external call that has been placed on hold.

Making Calls to Stored Destinations

Using the Caller List

How to view and manage a list of incoming and outgoing calls.

Retrieving and Viewing Caller List

Steps to access and browse the telephone's caller list.

Ending Caller List Retrieval

Procedure to exit the caller list viewing mode.

Displaying Call Details

View call time, date, station number, or name from the caller list.

Dialing from Caller List

How to redial a number directly from the caller list.

Removing Caller List Entries

How to delete specific entries from the caller list.

Saving Numbers to Caller List (Redial)

How to save an external party's number to the caller list for redial.

Redialing Numbers

How to redial the last three external numbers dialed.

Displaying and Dialing Saved Numbers

How to view and dial stored station numbers.

Dialing from Internal Directory

How to find and dial numbers from the internal telephone directory.

Using Repertory Dialing Keys

How to use programmed keys for quick dialing of saved numbers.

Station and System Speed-Dial Numbers

How to use station and system speed-dial numbers.

Displaying and Assigning Call Charges

Displaying Call Charges

Shows call charges at the end of a call or continuously.

Displaying Charges for Other Telephones

How to display and print chargeable calls for other telephones.

Dialing with Call Charge Assignment

Assigning external calls to specific projects using account codes.

If You Cannot Reach a Destination

Using the Callback Feature

Stores a callback request to be notified when a busy line becomes free.

Storing a Callback Request

Steps to store a callback request when a line is busy or unanswered.

Answering a Callback Notification

What happens when a saved callback request is triggered.

Managing Saved Callbacks

How to view, check, and cancel previously stored callback requests.

Call Waiting (Camp-On) Details

Details the process of camp-on when a line is busy.

Busy Override - Joining Calls

Allows joining a busy internal call with alerting tone for participants.

Telephone Settings

Adjusting Ring Volume

How to set the volume level for incoming call rings.

Adjusting Ring Tone

How to select and adjust the sound of the incoming call ring.

Adjusting Attention Ring Volume

Sets volume for attention rings for team calls while busy.

Speakerphone Acoustics Adjustment

Optimizes speakerphone performance based on room acoustics (Quiet, Normal, Noisy).

Adjusting Receiving Volume During Calls

How to adjust the volume of the received audio during a call.

Adjusting Display Angle

How to swivel the display unit for better screen readability.

Selecting Screen Prompt Language

How to change the language displayed on the telephone screen.

Locking Telephone for Security

Prevents unauthorized use of the telephone and its notebook.

Saving Your Personal Identification Number (PIN)

How to save a personal identification number for security and access.

Saving Numbers, Functions, Procedures, and Appointments

Saving Numbers to Repertory Dialing Keys

How to save frequently dialed numbers to programmable keys.

Storing Station Speed-Dial Numbers

How to save station numbers for quick dialing using speed-dial codes.

Assigning Functions to Keys

How to assign various telephone functions to programmable keys.

Understanding LED Signals for Saved Functions

Explains the meaning of LED indicators for various saved functions.

Interpreting LED and Key Assignments

Details LED indications for trunk keys and functions without LEDs.

Saving Procedures to Keys

How to save a sequence of operating steps (procedure) to a single key.

Using Saved Procedures

How to activate stored procedures by pressing a key.

Saving Appointments for Call Reminders

How to save appointments to receive call reminders.

Managing Saved Appointments

How to delete or check previously saved appointments.

Testing the Telephone

Testing Telephone Functions

Procedure to test all telephone functions and confirm their operation.

Checking Key Assignments

How to verify which functions are programmed on specific keys.

Call Forwarding

Using Variable Call Forwarding

How to forward internal or external calls to different destinations.

Deactivating Call Forwarding

Steps to turn off active call forwarding.

Using Night Answer Service

How to forward all external calls to a specific internal telephone during non-business hours.

Carrier Network Call Forwarding (MSN)

Forwarding calls within the carrier network using assigned multiple subscriber numbers (MSN).

Using Other Functions

Sending Text Messages

How to send short text messages to other system users.

Managing Sent Messages

How to view and delete text messages that have been sent.

Answering Received Messages

How to receive and view incoming text messages.

Leaving Advisory Messages

How to leave a message on the screen for internal callers when away.

Deleting Advisory Messages

How to remove advisory messages from the telephone screen.

Using Another Telephone Remotely

Allows others to use your telephone as if it were their own for outgoing calls.

Changing Telephone Call Number (Relocate)

Procedure to change your telephone's call number and settings to another phone.

Fax and Answering Machine Indicators

How the key indicates received faxes or answering machine messages.

Resetting Telephone Services and Functions

Performs a general reset to cancel all activated functions for the telephone.

Silent Call Monitoring

Allows joining an ongoing call to listen in unnoticed.

Room Monitoring Function

Enables monitoring of a room by activating a telephone for listening.

Activating Functions on Other Telephones

Turns functions on/off for other telephones via associated service.

Locking Other Telephones Remotely

Locks or unlocks other telephones to prevent unauthorized access.

Remote System Access (DISA)

Accesses system functions and activates/deactivates features from outside the system.

DISA Function Codes and Usage

Lists functions accessible via DISA and their respective codes.

ISDN Functions via Keypad Dialing

How to access ISDN functions using code dialing on the keypad.

Controlling Connected Computers and Data Services

Control connected computers or programs like hotel services via telephone.

Controlling Relays

Turns up to four relays on/off to control facilities like door openers.

Using Sensors

Detects signals from sensors, causing phone to ring and display messages.

Radio Paging System

Contacting people via pocket receivers through the paging system.

Simple Paging Equipment Operation

How to be paged and answer pages with simple equipment.

Enhanced Paging Equipment Operation

How to use enhanced paging equipment for contacting parties.

Answering Pages

Steps to answer a page from the nearest telephone.

Team and Executive/Secretary Functions with Trunk Keys

Using Trunk Keys

How team members use trunk keys to access shared telephone lines.

Understanding Trunk Key LED Indications

Explains the meaning of LED lights on trunk keys.

Answering Calls Using Trunk Keys

How to answer incoming calls using the trunk keys.

Making Calls Using Trunk Keys

How to initiate outgoing calls using available trunk keys.

Trunk Key Call Hold and Retrieve

How to place a call on hold using a trunk key and retrieve it later.

Switching Calls Between Trunks

How to switch between active calls on different trunk lines.

Forwarding Calls on Specific Lines

How to forward internal or external calls on individual lines.

Managing Forward Line Keys

Deactivating call forwarding and understanding Forward Line key LED indications.

Using DSS (Direct Station Select) Keys

How to use DSS keys to directly reach other team members.

Understanding DSS Key LED Indications

Explains the meaning of LED lights on DSS keys.

Answering Calls Using DSS Keys

How to answer incoming calls using DSS keys.

Directly Calling Team Members

How to call a team member directly using their selection key.

Transferring an Active Call

How to transfer a call in progress using DSS keys.

Accepting Calls for Team Members

How to accept calls on behalf of another team member.

Joining or Leaving Group Calls

How to join or leave group calls.

Direct Executive Call Transfer

How to transfer calls directly to the executive's telephone.

Using Other Team Functions

Group Call On/Off Control

How to activate or deactivate audible signals for group calls.

Hunt Group and Group Call Membership

How to join or leave hunt groups and group calls.

Managing Hunt Group/Group Call Tones

How to turn audible tones on/off for specific groups or all groups.

Accepting Calls for Team Members

How to accept calls for another team member, even while busy.

Ringing Group Activation and Deactivation

How to set up calls to ring on multiple internal phones.

Uniform Call Distribution (UCD)

How calls are distributed to agents based on break times.

UCD Shift Logging On/Off

How agents log on and off for their shifts in UCD.

UCD Status During Shift

How agents set their availability (Available/Not Available) during a shift.

Requesting Work Time for Uninterrupted Follow-up

Temporarily removes phone from call distribution for focused work.

UCD Night Service Control

Activates or deactivates night service for UCD.

Displaying Number of Waiting Calls

Shows the current number of calls waiting in the queue.

Special Functions in LAN (PC Network)

Leaving Hunt Groups/Group Calls

How to leave hunt groups or group calls within the LAN environment.

Transferring Call Forwarding Settings

Activate/deactivate call forwarding for your phone from other HiPath AllServe phones.

Using Night Answer Service via LAN

Define other HiPath 3000 phones as night answer points via LAN.

Activating/Deactivating Ringing Groups via LAN

Set up calls to ring on multiple phones via LAN.

Controlling Relays via LAN

Control relays in other HiPath 3000 platforms via LAN.

Opening the Door via LAN

Activate the door opener in other HiPath 3000 platforms via LAN.

Labeling, Documentation, and Accessories

Labeling Telephone Key Fields

How to use supplied cards to label fixed and programmable keys.

Labeling Keys via PC

Using PC software to conveniently label telephone keys.

Attaching Station Number Labels

How to attach station number labels to the telephone.

Ordering Operating Instructions

Information on how to order additional copies of the operating instructions.

Accessing Operating Instructions Online

How to download operating instructions from the Internet.

Ordering Telephone Accessories

Details on available accessories to customize the telephone.

Additional Telephone Accessories

Descriptions of various accessories like phone adapters, headsets, and microphones.

Fixing Problems

Telephone Maintenance and Cleaning

Guidelines for cleaning and maintaining the telephone.

Troubleshooting Common Issues

Solutions for common problems like unresponsive keys or no ring.

Responding to Screen Error Messages

Explains common error messages and how to resolve them.

Contacts for Problem Resolution

Information on who to contact for persistent or unresolved problems.

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