Preface
Customer Support
Customer Support
Customer support is available 24 hours, 7 days a week for all Siemens customers.
For technical support or general information, contact Siemens Customer Support
through any of the following methods:
Online
Visit http://www.siemens.com/automation/support-request to submit a
Support Request (SR) or check on the status of an existing SR.
Telephone
Call a local hotline center to submit a Support Request (SR). To locate a
local hotline center, visit http://www.automation.siemens.com/mcms/as-
pa-db/en/automation-technology/Pages/default.aspx.
Mobile App
Install the Industry Online Support app by Siemens AG on any Android,
Apple iOS or Windows mobile device and be able to:
• Access Siemens' extensive library of support documentation, includ-
ing FAQs and manuals
• Submit SRs or check on the status of an existing SR
• Contact a local Siemens representative from Sales, Technical Support,
Training, etc.
• Ask questions or share knowledge with fellow Siemens customers
and the support community
Contacting Siemens
Address
Siemens AG
Industry Sector
300 Applewood Crescent
Concord, Ontario
Canada, L4K 5C7
Telephone
Toll-free: 1 888 264 0006
Tel: +1 905 856 5288
Fax: +1 905 856 1995
E-mail
ruggedcom.info.i-i-
a@siemens.com
Web
https://www.siemens.com
RUGGEDCOM RX1512
Installation Manual, 07/2019, C79000-G8976-1057
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