CP-S SA
Operating Instructions, 04/2009, A5E02522341B
35
Appendix
A
A.1 Technical support
Technical Support
You can contact Technical Support for all IA and DT products:
● Via the Internet using the Support Request:
Support request (
http://www.siemens.com/automation/support-request)
● E-mail (
mailto:support.automation@siemens.com)
● Phone: +49 (0) 180 5050 222
(0.14 €/min on German landlines, prices may vary for mobile systems)
● Fax: +49 (0) 180 5050 223
(0.14 €/min on German landlines, prices may vary for mobile systems)
Further information about our technical support is available in the Internet at
Technical Support (
http://www.siemens.com/automation/csi/service)
Service & Support on the Internet
In addition to our documentation, we offer a comprehensive knowledge base online on the
Internet at:
Services & Support (
http://www.siemens.com/automation/service&support)
There you will find:
● The latest product information, FAQs, downloads, tips and tricks.
● Our newsletter, providing you with the latest information about your products.
● A Knowledge Manager to find the right documents for you.
● Our bulletin board, where users and specialists share their knowledge worldwide.
● You can find your local contact partner for Industry Automation and Drives Technologies
in our partner database.
● Information about field service, repairs, spare parts and lots more under "Services."
Additional Support
Please contact your local Siemens representative and offices if you have any questions
about the products described in this manual and do not find the right answers.
Find your contact partner at:
Partner (
http://www.automation.siemens.com/partner)
A signpost to the documentation of the various products and systems is available at:
Documentation (
http://www.siemens.com/weighing/documentation)
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