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Customer Service & Assistance
Gigaset SL400/400 A / IM-MEA EN / A31008-M2103-A601-1-UZ19 / appendix.fm / 11.05.2010
Version 4, 16.09.2005
Gigaset SL400A only:
Authorisation
This device is intended for connection to
analogue networks outside the EEA (with
the exception of Switzerland) depending on
national type approval.
Country-specific requirements have been
taken into consideration.
We, Gigaset Communications GmbH,
declare that this device meets the essential
requirements and other relevant regulations
laid down in Directive 1999/5/CE.
A copy of the 1999/5/EC Declaration of Con-
formity is available at this Internet address:
www.gigaset.com/docs
Handset does not ring.
1. The ringtone is deactivated.
¥ Activate the ringtone (¢page 68).
2. Call divert set for "All Calls".
¥ Deactivate call divert (¢ page 35).
3. The phone only rings if the phone number has
been transferred.
¥ Activate the ringtone for unknown calls
(
¢page 68).
You cannot hear a ringtone/dialling tone from
the fixed line network.
The phone cord supplied has not been used or
has been replaced by a new cord with the wrong
pin connections.
¥ Please always use the phone cord supplied or
ensure that the pin connections are correct
when purchasing from a retailer (
¢page 82).
The connection always terminates after approx.
30 seconds.
Repeater activated/deactivated (
¢page 71).
¥ Activate/deactivate the handset (¢page 22).
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥ Reset the system PIN to 0000 (¢page 71).
Forgotten the system PIN.
¥ Reset the system PIN to 0000 (¢page 71).
The other party cannot hear you.
You have pressed the mute button h.
The handset is "muted".
¥ Reactivate the microphone (¢page 30).
The number of the caller is not displayed
despite CLIP.
Calling Line Identification is not enabled.
¥ The caller should ask the network provider to
enable Calling Line Identification (CLI).
You hear an error tone when keying an input.
Action has failed/invalid input.
¥ Repeat the operation.
Watch the display and refer to the user guide if
necessary.
You cannot listen to messages on the network
mailbox.
Your PABX is set for pulse dialling.
¥ Set your PABX to tone dialling.
No time is specified for a message in the call list.
Date and time have not been set.
¥ Set the date/time (¢page 16).
The answering machine announces "PIN is
incorrect" during remote operation.
1. You have entered the wrong system PIN.
¥ Enter the system PIN again.
2. The system PIN is still set to 0000.
¥ Set the system PIN to something other
than 0000 (
¢page 71).
The answering machine is not recording any
messages/has switched over to answer only.
Its memory is full.
¥ Delete old messages.
¥ Play back new messages and delete.
Exclusion of liability
Some displays may contain pixels (pic-
ture elements), which remain activated
or deactivated. As a pixel is made up of
three sub-pixels (red, green, blue), it is
possible that pixel colours may vary.
This is completely normal and does not
indicate an error.
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