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Siemens Washing machine - Customer Service and Support; Contacting Service and Appliance Identification

Siemens Washing machine
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26
Customer Service
E-Nr
FD
The product number (E-Nr) may be
found behind the detergent dispenser.
Directions for removal may be found in
the chapter entitled ”Cleaning and
Care“.
Every washing machine that leaves our factory is carefully checked to ensure that it is functioning
properly and is free of defects. If there are any questions - especially in regards to setting up
and connecting the washing machine - our Customer Service is at your disposal.
Before calling Customer Service, please make sure that you can not eliminate the fault yourself
(see chapter ”hat to do if...” and ”Fixing small malfunctions by yourself”). This is because consultation
provided by our technicians, even within the warranty period, will lead to costs being incurred by
yourself. Your nearest Customer Service centre can be found in the index supplied. When calling
Customer Service, please specify the product number (E-No.) and production number (FD-No.)
of your appliance. This information can be found on the identification plate.
By specifying the product number and production number of your appliance, you help us in our
attempts to prevent unnecessary travelling. You save the associated extra costs.
Further information as well as a selection of our products may be found on our web site:
http://www.siemens.de/hausgeraete

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