Siemens WM16XKH1ES - Page 59

Troubleshooting en
59
Fault Cause troubleshooting
The programme does not
start.
The detergent drawer has
not been pushed in as far as
it can go.
▶
Push the detergent drawer in as far
as it will go.
The pump for the intelligent
dosing system is blocked.
1. Switch off the appliance.
2. Clean the pump unit.
→"Cleaning the detergent drawer",
Page49
3. If this indicator appears again, call
our after-sales service.
→"Customer Service", Page68
Note:You can start the washing pro-
gramme if you deactivate the intelli-
gent dosing system and dose manu-
ally.
→"Buttons", Page25
The door cannot beopened. is activated.
▶
Continue the programme by select-
ing centrifugado / centrifugação
or desaguar / escoamento and
pressing inicio/pausa+carga.
→"Resuming the programme when
the programme status is Rinse
Hold", Page40
The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
→"Cancelling the programme",
Page39
Water level is too high.
▶
Start the desaguar / escoa-
mentoprogramme.
Power failure.
▶
Open the door using the emergency
release.
→"Emergency release", Page66
The water is not draining. Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump",
Page51
is activated.
▶
Continue the programme by select-
ing centrifugado / centrifugação
or desaguar / escoamento and