en Troubleshooting
58
Fault Cause troubleshooting
Detergent dosage is too
high.
▶
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the compartment for manual
dosing (not for outdoor clothing,
sportswear or items stuffed with
down).
▶
If intelligent dosing is activated, re-
duce the "basic dosage"
→Page42.
▶
If you dose manually, reduce the
amount of detergent for the next
washing cycle with the same load.
All other error codes. Malfunction
▶
Call the after-sales service.
→"Customer Service", Page68
Malfunctions
Fault Cause troubleshooting
The appliance is not work-
ing.
The mains plug of the power
cord is not plugged in.
▶
Connect the appliance to the power
supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the
fuse box.
There has been a power cut.
▶
Check whether the lighting in your
kitchen or other appliances are
working.
The programme does not
start.
You have not pressedinicio/
pausa+carga.
▶
Press inicio/pausa+carga.
Door is not closed. 1. Close the door.
2. Press inicio/pausa+carga to start
the programme.
Childproof lock is activated.
▶
→"Deactivating the childproof
lock", Page41
-termin. + is activated.
▶
Check whether -termin. + is ac-
tivated.
→"Buttons", Page25
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press inicio/pausa+carga to start
the programme.