Siemens WM16XKH1ES - Home Connect Problem; Leakage

en Troubleshooting
64
Fault Cause troubleshooting
Insufficient cleaning. 3. Clean the dispenser.
4. Refill the dispenser.
→"Filling the dispenser", Page41
Unsuitable detergent added
to the dispenser of the intelli-
gent dosing system.
1. Check whether the detergent used
is suitable.
→"Detergents and care products",
Page36
2. Drain the dispenser.
→"Cleaning the detergent drawer",
Page49
3. Clean the dispenser.
4. Refill the dispenser.
→"Filling the dispenser", Page41
Home Connect problem
Fault Cause troubleshooting
HomeConnect is not work-
ing correctly.
Different causes are pos-
sible.
▶
Go to www.home-connect.com.
No connection to the home
network.
Wi-Fi is switched off.
▶
→"Activating Wi-Fi on the appli-
ance", Page45
Wi-Fi is activated but a con-
nection to your home net-
work cannot be established.
1. Ensure that the home network is
available.
2. Reconnect the appliance to the
home network.
→"Connecting the appliance to a
WLAN home network (Wi-Fi) with
WPS function", Page43
→"Connecting the appliance to a
WLAN home network (Wi-Fi)
without WPS function", Page43
Leakage
Fault Cause troubleshooting
Water is leaking out at the
water inlet hose.
Water inlet hose is not cor-
rectly/securely connected.
1. Connect the water supply hose cor-
rectly. Connecting the water inlet
hose
2. Tighten the screw connection.
Water is leaking out at the
water outlet hose.
The water outlet hose is
damaged.
▶
Replace the damaged water outlet
hose.