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Signotec Sigma User Manual

Signotec Sigma
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Version 2.0 as of 10.03.2020 www.signotec.com
signotec Sigma
User Manual
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Signotec Sigma Specifications

General IconGeneral
BrandSignotec
ModelSigma
CategoryIndustrial Electrical
LanguageEnglish

Summary

Warnings and Precautions

Checking the Device Upon Arrival

Connection Types

USB Redirection on the Terminal Server

Steps for enabling USB redirection for the signature pad on a Windows Terminal Server.

Virtual Serial Connection at the Terminal Server

Using the signature pad via a serial interface in a Windows Terminal Server or Citrix environment.

Special Features of Citrix Environments

Alternative connection method for signotec signature pads in Citrix environments using Virtual Channel technology.

Installation

Accessing the Service Menu

Recalibrating the Sensor

Steps to recalibrate the sensor if the signature is not aligned correctly with the pen tip.

Maintenance, Care and Cleaning

Warranty

Support and Repairs

Technical Support

How to contact technical support, detailing error descriptions and reproduction steps.

Repairs

Procedure for sending devices for repair, including using the RMA form and contacting the technology team.

Declarations of Conformity