English -
. Troubleshooting
If the device stops working properly, please refer to the troubleshooting table shown below
to see if you can resolve the problem yourself.
Never attempt to repair the device yourself. If a repair is necessary, please contact our
Service Centre or a suitable authorised repair workshop.
Problem Solution
Hands-free car kit is
not working.
Battery is not sufficiently charged.
Switch on the device. Connect it to the external device.
Battery is not charging. Check the connection of the USB charging cable with the
car USB charging adapter in the on-board socket / on the
USB port.
Switch on the ignition when charging via an on-board
socket.
Is the operating light red or purple? Contact the Service
Department if this is not the case.
Audio playback on the
paired car radio is not
working after a call has
ended.
Switch the car radio off and on again.
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