15
SDI 3500 A1
GB
Troubleshooting
PROBLEM POSSIBLE CAUSE
POSSIBLE
SOLUTIONS
The appliance is not
working. The indicator
light above the ON/OFF
button ! fails to come on.
The plug is not connected.
Connect the appliance to
a mains power socket.
The appliance is damaged.
Contact the Customer
Service department.
The appliance does not
start the cooking process.
There is no vessel on the
respective hob
/.
Place a suitable vessel on
the respective hob /.
The vessel is not suitable
for induction hobs.
Use a suitable vessel
(see the "Suitable
cookware" section).
E0 is shown on one of the
displays /1.
There is no vessel on the
respective hob /.
Place a suitable vessel on
the respective hob /.
The vessel is not suitable for
induction hobs.
E2 is shown on one of the
displays /1.
The temperature sensor
beneath the hob / is
defective or there is a short
circuit.
Disconnect the plug from
the mains power socket
and contact the Customer
Service department.
E3 is shown on one of the
displays /1.
The appliance is being
supplied with too much
voltage (>270 V).
Check and ensure that the
appliance is connected
to a properly installed
mains power socket with
220–240 V
~
, 50 Hz.
E4 is shown on one of the
displays /1.
The appliance is not being
supplied with enough voltage
(<150 V).
Check and ensure that the
appliance is connected
to a properly installed
mains power socket with
220–240 V
~
, 50 Hz.
E5 or E6 is shown on one
of the displays /1.
The appliance has overheated.
Disconnect the plug from
the mains power socket and
wait until the appliance has
cooled down. If the problem
should persist, please con-
tact Customer Services and
specify the error code.