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TECHINICAL SPECIFICATIONS
Signal-to-noise ratio
Transmission mode
Automatic Frequency-Hopping Spread Spectrum
Carrier frequency
2.4GHz ISM BAND
Power Supply
output: DC 5V, 1A input : 100~240V
built-in 500mAh Li-ion Battery
Transmitter
Headphone
Frequency response
Distortion
≤1%
20 Hz – 20 KHz
≥70dB
Range
Up to 100 feet (without obstacles)
Working time 10 hours under wireless hearing mode
Charging time 3 hours
plug of power cable : 4.0*1.7mm
USB Type-C charging cable
LIMITED WARRANTY
12 months warranty: The 12 months warranty will cover defects in manufacturing
and product failure for a period of 12 months from the original date of purchase.
The warranty period is not extended if we repair or replace a warranted product.
Phenomena Causes Solutions
Part 3
Headphone
can not be
charged
successfully
Faulty USB Type-C charging cable
Please change another workable
charging cable to see if it works.
USB
Type-C
Adjust the balance control properly.
Switch the transmitter to MONO.
The balance is not adjusted properly.
The audio out signal of audio source
is mono, but the transmitter is
switched to STEREO.
The voice
is heard
onlywith
one ear
If you are using RCA connection,
the RCA audio cable connecting
the transmitter and your TV/audio
source is NOT FULLY plugged at
BOTH ends.
Try to wiggle the audio cable or unplug
and plug the audio cable from both the
ends on TV/audio source and the
transmitter .
Faulty cable/audio out port issue
Try another audio cable or another
audio device.
Faulty Power source
Please change another power source like
PC USB port, socket, different USB
charger(5V/500mA-2A).
The audio out function of the
connected audio device is defective
(poor signal out).
The connection between the
transmitter and the audio source is
not in place.
Make sure the connection is firm between
the transmitter and the audio source.
Connect to another audio out port .
Place the transmitter base at least 4 feet
away from smart WiFi TV/WiFi TV box/
TV sticks to avoid interference.
The headphone is used for listening
to streaming media (Netflix, Amazon
Prime Video etc).
Sound cuts
in and out
or
some noise
is occurred
This warranty is provided at the discretion of Simolio Ltd. And does not cover
cosmetic damage or damage due to acts of nature, accident, misuse, abuse,
negligence, commercial use, or modification of or to any part of the product.
Accessories such as audio cables, power adapter and perishable items such as
ear tips and batteries are not covered under this warranty.
Please contact: support@simolio.com (for NA/AU) or support_uk@simolio.com
(for UK) and provide your Amazon order ID to register the warranty.
SM-825D Pro
SM-825D Pro
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