To Next PageTo Next PageWhat to do if my SimPure AP3J9 has poor air purification quality?
If you notice poor air purification quality with your SimPure Air Cleaner, try these steps: Increase the fan speed by pressing the on/off button. Ensure doors and windows are closed while the air purifier is running. Also, make sure the air filters are removed from their packaging. If the problem persists, replace both filters.
Why is my SimPure AP3J9 airflow significantly reduced?
If the airflow from your SimPure Air Cleaner is significantly reduced, ensure that the filters are removed from their packaging. Try increasing the fan speed by pressing the on/off button. If the issue continues, the filters may be blocked and require replacement.
What to do if my SimPure Air Cleaner makes unusual noise?
If your SimPure Air Cleaner is making unusual noises, ensure it is placed on a hard, flat, even, and dry surface. If the noise persists, the filters may be blocked and need replacement. If the problem continues, contact SimPure® customer support.
What to do if my SimPure AP3J9 will not turn on?
If your SimPure Air Cleaner won't turn on or respond to the on/off button, ensure it is plugged into the power adapter and that the outlet switch is on, if applicable. If it still doesn't work, try plugging the air purifier's power adapter into a different electrical outlet.
Why does my SimPure Air Cleaner have a strange smell?
If a strange smell is coming from your SimPure Air Cleaner, avoid using it in damp or wet environments, as the air filter may be damp. Replace the filters and move the unit to a dry area. Also, the carbon part of the filters may be exhausted, so replace the air filters.
General| Model | AP3J9 |
|---|---|
| Pre-Filter | Yes |
| H13 True HEPA Filter | Yes |
| Activated Carbon Filter | Yes |
| Fan Speeds | 3 |
| Filter Technology | Pre-Filter, H13 True HEPA Filter, Activated Carbon Filter |
