Sinexcel INTERSTELLAR Series - Error Code Solutions (Part 2)

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Error 8
RFID card reader
communication
failure
Damage on the RFID card
reader
Reseat and unplug the reader
communication cable
Error 9
Over temperature
The internal
temperature is higher
than the protection
threshold value.
Contact technical support
Error 10
Electric leakage
The Residual Current
Monitor fails or residual
current exists
Contact technical support
Error 11
Earth fault
The EVSE is not
properly grounded
Check whether the ground wire is
connected
Note: If you can’t solve the problem by this document, please contact the manufacturer.