8. Warranty
8.1 Warranty period
The warranty period of this product is subject to the contract.
During the warranty period, the owner should show the invoice, date and SN of the product to our
service personnel when repairment is needed. At the same time, the nameplate on the product should be
clearly visible, otherwise Sinexcel has the right not to repair it.
8.2 Warranty conditions
●The user has completely complied with the storage, installation and use rules stipulated in this
instruction, but the product still has quality problems.
●After the product was shipped from the factory, the user finds that the product or accessory parts were
damaged due to transportation reason during unpacking inspection, and staffs should confirm or keep the
damaged parts and related pictures.
●For products that fail during the warranty period, our company will repair or replace products of the same
type free of charge; the defective machine after replacement shall belong to the manufacturer.
8.3 Liability statement
Requirements for users and operators:
●Operate the EVSE under the premise that the protective measures are fully implemented, and ensure the
correct installation and regular maintenance of the protective facilities.
●Prepare emergency plans and instruct people how to deal with emergencies.
●Prepare the installation environment according to the requirements described in this manual.
●Ensure that the EVSE has enough space for passage and maintenance.
●It is necessary to be fully aware that changes and changes without the permission of Sinexcel may affect
the user's operating authorization and may also affect the warranty.
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