What to do if Sinexcel INTERSTELLAR has an emergency shutdown?
In case of an emergency shutdown of your Sinexcel Automobile Accessories device, first, verify that the emergency stop button hasn't been activated. If it has, reset the emergency stop. If the issue persists, power off the device, open the cover, and check the emergency stop terminal for any looseness. If loose, reconnect it.
Why is my Sinexcel Automobile Accessories showing an over voltage error?
If your Sinexcel Automobile Accessories device shows an over voltage error, the cause might be that the voltage exceeds 257V. You should check the power supply side to see if there is an over voltage issue.
What to do if Sinexcel INTERSTELLAR Automobile Accessories shows an earth fault?
If your Sinexcel Automobile Accessories is showing an earth fault, it means the EVSE is not properly grounded. Check the ground wire connection to ensure it is properly connected.
Why is Sinexcel INTERSTELLAR Automobile Accessories showing an under voltage error?
If your Sinexcel Automobile Accessories device indicates an under voltage error, it means the voltage is below 183V. You should check the power supply side for any under voltage conditions.
How to fix RFID card reader communication failure in Sinexcel Automobile Accessories?
If you are experiencing RFID card reader communication failure with your Sinexcel Automobile Accessories, the cause might be damage to the RFID card reader. Try reseating and unplugging the reader communication cable.
General safety guidelines for using the EVSE.
Specific instructions for safe operation and handling of the EVSE.
Overview of the Interstellar AC charger's features and capabilities.
Visual identification of external components of the EVSE.
Detailed explanation of internal components and their functions.
Dimensions and specifications related to the EVSE pedestal.
Details and specifications found on the EVSE nameplate.
Technical specifications for the residential version of the EVSE.
Technical specifications for the commercial version of the EVSE.
List of components included with the wall-mounted EVSE.
List of components included with the pedestal-mounted EVSE.
Explanation of the product's model numbering system.
List of European and industrial standards the EVSE complies with.
Further details on standards related to electromagnetic compatibility and radio equipment.
Steps to ensure the EVSE is ready for use before charging.
Guide for charging an EV using the EVSE with a display.
Description of the EVSE display when idle.
Screen shown before initiating a charging session.
Information displayed during the charging process.
Display information when charging is stopped or completed.
Instructions for charging with an EVSE that lacks a display.
How to physically connect the EVSE to the electric vehicle.
Methods for initiating the charging process.
Procedures for stopping the charging session.
Steps to access the administrator settings on the EVSE display.
Procedure for setting the current time on the EVSE.
Instructions for configuring the time zone for the EVSE.
Steps to establish a Wi-Fi connection for the EVSE.
Configuration options for network connectivity.
Guide for connecting the EVSE via 4G or Ethernet.
Instructions for establishing a Bluetooth connection with the EVSE.
Explanation of icons displayed on the EVSE screen when idle.
How to use the system for organizing the charging cable.
Instructions for downloading the Sinexcel AC mobile application.
Process for creating an account and logging into the app.
Steps to connect and register the EVSE with the mobile application.
Procedure for removing an EVSE from the mobile application.
Managing user permissions and access for the EVSE.
Viewing and configuring EVSE operational parameters.
Instructions for updating the EVSE's firmware.
Guidelines for routine upkeep and cleaning of the EVSE.
Detailed steps for disconnecting the connector cable.
Further steps for disconnecting the connector cable, covering different power ratings.
Instructions for reassembling the connector cable.
List of error codes, their causes, and suggested solutions.
More error codes and troubleshooting steps for the EVSE.
Explanation of the different LED indicator lights and their meanings.
Security warnings and information about the online operator platform.
Disclaimer regarding user responsibilities for security.
Details about the product's warranty duration and terms.
Requirements and responsibilities for users and operators.
Situations for which Sinexcel is not responsible for accidents or damage.
Contact details for technical support and inquiries.
General| Brand | Sinexcel |
|---|---|
| Model | INTERSTELLAR Series |
| Category | Automobile Accessories |
| Language | English |
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