What to do if the Sinocare iCan i3 CGM home screen shows Low or High?
If the home screen of your Sinocare Blood Glucose Meter shows 'Low' or 'High' instead of the CGM result, use your Blood Glucose Meter to measure your blood glucose and treat accordingly.
Why is there a signal loss on my Sinocare iCan i3 CGM Blood Glucose Meter?
If you are experiencing signal loss with your Sinocare Blood Glucose Meter, ensure that your transmitter and display device are within 6 meters of each other. If the issue persists, try restarting your mobile device and reopening the CGM APP.
Why can't I hear alerts on my Sinocare iCan i3 CGM Blood Glucose Meter?
If you cannot hear alerts on your Sinocare Blood Glucose Meter app, verify the app and device. If the problem persists, reopen the CGM APP.
Why CGM results are not displayed on the HOME screen of Sinocare Blood Glucose Meter?
If CGM results are not displayed on the home screen of your Sinocare Blood Glucose Meter, ensure the transmitter and app are within 6 meters of each other and that Bluetooth is enabled. Also, check that the home screen displays a Bluetooth connection signal icon in the upper right corner.
What to do if the sensor adhesive tape will not stick to skin for Sinocare iCan i3 CGM?
Prior to insertion, make sure the site is properly cleaned and dried. If you notice the edges of the adhesive tape are becoming frayed or not sticking to your skin, apply the overpatch or medical tape to the edges to help secure it.
What to do if the applicator is stuck on skin after sensor insertion for Sinocare iCan i3 CGM?
If the applicator is stuck to your skin after you push the button to insert the sensor of your Sinocare Blood Glucose Meter, hold the edge of the tape and gently rock the applicator back and away from your body. Do not reuse the applicator.
What to do if the sensor did not fully insert for Sinocare iCan i3 CGM Blood Glucose Meter?
If the sensor of your Sinocare Blood Glucose Meter did not fully insert, stop the session and remove the sensor. Insert a new sensor to start a new session.
What to do if the insertion site is bleeding with Sinocare iCan i3 CGM Blood Glucose Meter?
Remove the sensor and discard if the insertion site is bleeding with your Sinocare Blood Glucose Meter.
What to do if the insertion site is still not relieved after sensor removal of Sinocare iCan i3 CGM Blood Glucose Meter?
If you notice pain, swelling, redness, discharge, or any obvious signs of lymphangitis, such as enlarged local lymph nodes or fever, at the insertion site after removing the sensor of your Sinocare Blood Glucose Meter, you should contact your healthcare professional immediately.
What to do if I have a broken sensor for Sinocare iCan i3 CGM Blood Glucose Meter?
If your Sinocare Blood Glucose Meter sensor is broken, try to remove it and contact your healthcare professional.
Details the components of the iCan i3 CGM System, including the Sensor Pack, Transmitter Pack, and mobile application.
Covers important safety information like indications, contraindications, warnings, and how to protect the system from radiation exposure.
Guides users on ensuring they have all necessary components and understand the system requirements before starting sensor setup.
Explains the process of pairing the iCan i3 CGM transmitter with the mobile application via Bluetooth using SN codes.
Provides step-by-step instructions on how to properly apply the CGM sensor using the Sensor-Applicator.
Explains how to interpret sensor glucose results, trend arrows, and trend graphs displayed by the CGM system.
Details various alerts, including urgent low, high, and low glucose alerts, and how they are communicated to the user.
Guides users on how to use CGM results and trend arrows in conjunction with healthcare provider advice for making treatment decisions.
Provides instructions on how to safely remove the CGM sensor from the skin and handle adhesive residue.
Addresses common issues related to the CGM sensor, such as insertion site problems and sensor functionality.
Provides guidance on safely navigating airport security checkpoints with the CGM system components.
Details the recommended temperature and humidity conditions for storing and transporting the CGM system components.
Presents the summary of the iCan i3 CGM performance in a clinical study, including accuracy metrics.
Describes the different types of glucose alerts, their triggers, and how they are presented to the user.
General| Brand | Sinocare |
|---|---|
| Model | iCan i3 CGM |
| Category | Blood Glucose Meter |
| Language | English |
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