Sinocare Safe AQ UG - User Manual

Questions and Answers

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Christine RodriguezAug 20, 2025
Why does my Sinocare Blood Glucose Meter display incorrect test results?
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  Taylor PatelAug 20, 2025
  If your Sinocare Blood Glucose Meter displays an incorrect test result, it could be due to several reasons. One potential cause is that the test strip has been exposed to air for too long after being taken out of the vial. To resolve this, ensure you finish the test within 3 minutes of removing the strip from the vial. Another cause might be pressing the strip too firmly against your finger, which prevents the sample from being smoothly applied. Gently touch the blood drop to the top edge of the test strip instead. Also, check if the test strip foil pouch is broken, damaged, or left open to the air, or if the test strips in the vial are past their expiration or discard date. In such cases, use a new test strip.
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Lauren PrinceAug 22, 2025
Why is my Sinocare Blood Glucose Meter showing the wrong result?
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  Barbara WhiteAug 22, 2025
  If your Sinocare Blood Glucose Meter displays an incorrect test result, it could be due to an expired test strip. In this case, use a new test strip. Another cause may be a defective meter or test strip, in which case you should contact the manufacturer or the dealer. It could also be due to a false test mode, so make sure you choose the right test mode.
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Devin NunezAug 25, 2025
What to do if my Sinocare Safe AQ UG Blood Glucose Meter does not begin to test after applying sample?
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  Anne SmithAug 25, 2025
  If the Sinocare Blood Glucose Meter doesn't start testing after you apply the sample, it could be due to several reasons. One reason might be an insufficient sample. To fix this, repeat the test with a new test strip and ensure you use enough blood sample. Another reason could be that the sample is applied to the wrong site of the test strip. In this case, apply the sample to the test strip according to the instructions for “Applying sample.” Finally, make sure you are not using a used test strip, and use a new one instead.
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zachary81Aug 27, 2025
How to fix low battery power on Sinocare Safe AQ UG Blood Glucose Meter?
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  Debra RichardAug 27, 2025
  To resolve a low battery issue with your Sinocare Blood Glucose Meter, replace the battery.
D
david73Aug 28, 2025
What to do if Sinocare Safe AQ UG Blood Glucose Meter is out of the required testing temperature range?
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  Joshua WestAug 28, 2025
  To address the issue of the Sinocare Blood Glucose Meter being out of the required testing temperature range, place the meter and test strip at the operating temperature range. Repeat the test when the meter and test strips have reached a temperature within the operating range.
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Michael HillAug 30, 2025
How to correct test method error on Sinocare Blood Glucose Meter?
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  Kenneth GomezAug 30, 2025
  To fix a test method error with your Sinocare Blood Glucose Meter (inserting the strip after applying the sample), insert the test strip into the meter before applying the sample.
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Jennifer KellerSep 1, 2025
What to do if Sinocare Blood Glucose Meter result is too high?
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  Renee BrownSep 1, 2025
  If your Sinocare Blood Glucose Meter shows a blood glucose test result higher than 600 mg/dL or 33.3mmol/L, use a new test strip to test again. If the meter still displays “HI”, call a healthcare professional immediately.
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wwrightSep 3, 2025
What to do if Sinocare Blood Glucose Meter result is too low?
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  Brittany GarciaSep 3, 2025
  If your Sinocare Blood Glucose Meter shows a blood glucose test result below the measurement limit (less than 20 mg/dL or less than 1.1mmol/L), use a new test strip to test again. If the meter still displays “LO”, call a healthcare professional immediately.
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Alyssa MartinSep 5, 2025
What happens if Sinocare Safe AQ UG test strip exposed to air too long?
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  Anthony AyalaSep 5, 2025
  If your Sinocare test strip is exposed to air for more than 3 minutes, use a new test strip to test again.
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Marie Diaz DDSSep 7, 2025
What to do if Sinocare Safe AQ UG uric acid result is too low?
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  Luke YoungSep 7, 2025
  If your Sinocare Blood Glucose Meter displays a uric acid test result lower than 3.0mg/dL or 181μmol/L, use a new test strip to test again. If the meter still displays “LO”, call a healthcare professional immediately.

Summary

Introduction to the Blood Glucose and Uric Acid Monitoring System

Intended Use

Defines the purpose and scope of the blood glucose and uric acid monitoring system.

Test Principle

Explains the scientific basis behind the meter's measurement of glucose and uric acid.

Safety and Health Information

Important Safety Information

Outlines critical safety precautions for operating the meter and handling test strips.

Patient Cautions

Lists specific limitations and warnings for patient use of the monitoring system.

Important Health-Related Information

Provides context on normal blood glucose ranges and when to consult a professional.

Meter Components and Display

About Your Safe AQ UG Meter

Details the physical components of the Safe AQ UG meter.

Full Screen Display

Illustrates and explains the elements shown on the meter's full screen display.

Button Functions

Button Operation Guide

Explains the purpose and operation of each button on the meter.

Setting Up Your Safe AQ UG Blood Glucose and Uric Acid Meter

Initial Setup Overview

Guides users through the initial setup process, including battery installation and date/time settings.

Control Solution Testing Procedures

Why Perform a Control Solution Test

Explains the importance and benefits of performing control solution tests.

When Should You Perform a Control Solution Test

Lists the specific situations that warrant performing a control solution test.

Important Information for Control Solution

Provides crucial details regarding control solution usage and test strip shelf life.

Blood Glucose and Uric Acid Testing

Questionable Results Handling

Lists probable causes and recommended actions for unexpected test results.

Results and Memory Management

Viewing Test Results

Explains how to read and interpret blood glucose and uric acid test results displayed on the meter.

Memory Access and Review

Details how the meter stores and allows review of past test results.

Professional Use, Comparison, and Cleaning

Information for Healthcare Professional Use

Provides guidance specific to healthcare professionals using the system on multiple patients.

Comparing Meter with Laboratory Results

Advises on how to compare meter results with laboratory test findings.

Cleaning and Disinfecting the Meter

Outlines procedures for cleaning and disinfecting the meter and lancing device.

System Performance and Specifications

Power Saving Features

Explains the meter's automatic power-off features to conserve battery life.

Performance Characteristics

Presents accuracy and precision data for glucose and uric acid measurements.

Technical Specifications

Lists technical details such as blood volume, measurement time, and operating conditions.

Meter Maintenance and Additional Features

Maintenance Recommendations

Provides recommendations for maintaining the meter's performance and avoiding errors.

Additional Meter Features and Warnings

Lists extra functionalities and warnings integrated into the meter.

Troubleshooting Common Issues

Troubleshooting Guide

Provides solutions for common error displays and operational issues with the meter.

Symbols and Warranty Information

Explanation of Symbols

Defines the meaning of various symbols used on the meter and in the manual.

Warranty Details

Details the warranty coverage and conditions for the Safe AQ UG monitoring system.

Sinocare Safe AQ UG Specifications

General

Brand	Sinocare
Model	Safe AQ UG
Type	Blood Glucose Meter
Measurement Range (mg/dL)	20-600 mg/dL
Measurement Range (mmol/L)	1.1-33.3 mmol/L
Sample Type	Capillary whole blood
Test Time	5 seconds
Display	LCD
Operating Conditions - Temperature	10-40 °C
Operating Conditions - Humidity	20-80% RH
Sample Volume	0.6 μL
Memory Capacity	1000 test results