11 Troubleshooting
SMA Solar Technology AG
Operating manualSBxx-1AV-41-BE-en-1286
Event number Message, cause and corrective measures
8101
8102
8103
8104
Communication disturbed
The cause must be determined by the Service.
Corrective measures:
• Contact the service.
8708
Timeout in communication for active power limitation
Communication to the system control absent. Depending on the fall-back set-
ting, either the last received values will be retained or the active power will be
limited to the set percentage value of the inverter nominal power.
Corrective measures:
• Ensure that the connection to the system manager (e.g.
SunnyHomeManager) is intact and that no cables are damaged or that
no plugs have been pulled.
8709
Timeout in communication for reactive power spec.
Communication to the system control absent. Depending on the fall-back set-
ting, either the last received values will be retained or the reactive power will
be set to the set value.
Corrective measures:
• Ensure that the connection to the system manager (e.g.
SunnyHomeManager) is intact and that no cables are damaged or that
no plugs have been pulled.
8710
Timeout in communication for cos-Phi spec.
Communication to the system control absent. Depending on the fall-back set-
ting, either the last received values will be retained or the displacement power
factor will be set to the set value.
Corrective measures:
• Ensure that the connection to the system manager (e.g.
SunnyHomeManager) is intact and that no cables are damaged or that
no plugs have been pulled.
9002
SMA Grid Guard code invalid
The SMAGridGuard code entered is incorrect. The operating parameters are
still protected and cannot be changed.
Corrective measures:
• Enter the correct SMAGridGuard code.
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