SMART U100 User Manual

U100 Troubleshooting Diagram
1. U100 Main Page
U100 issue
Image Network Audio
Power &
other
Serial
interface
Remote
control
smarttech.com/support
smarttech.com/contactsupport
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Additional information
Last revised: April 24, 2015
Glossary of Terms
Revision History
Note: If you are experiencing
interactivity issues with SMART
Board
By default USB1 is mapped to HDMI1
and USB2 is mapped to VGA.
Contact Support
In the event your projector needs replacement/
repair, please remove the lamp from defective
projector prior to shipping. The replacement
projector will not also not include a lamp. Click
the box for more information.

SMART U100 Specifications

General

Display Technology	DLP
Speaker	10W
Power Supply	AC 100 - 240V, 50/60Hz
Inputs	HDMI, VGA, USB, Composite Video, Audio
Aspect Ratio	16:9
Input Ports	HDMI, VGA, Composite Video, Audio
Lamp Life (Normal)	5, 000 hours

Summary

Troubleshooting Image Problems

Resolve Keystone Image Distortion

Steps to resolve keystone distortion issues with the projector image.

Troubleshoot Image Flickering

Troubleshooting steps for image flickering, including types of flickering.

Resolve Input Connection Image Shifting

Diagnosing and resolving image shifting problems when input sources are connected.

Troubleshoot Unrecognized Video Source

Steps to take when the projector does not recognize the video source.

Troubleshoot Noisy Image Artifacts

Troubleshooting guide for projector image noise and static.

Identify and Fix Stuck Pixels

Procedure to identify and troubleshoot stuck pixels on the projected image.

Resolve Dim or Faded Image Issues

Troubleshooting Network Connectivity

Troubleshooting Audio Problems

Troubleshoot No Audio Output

Fix Audio Feedback and Noise

Troubleshooting Power and System Errors

Troubleshoot No Display

Troubleshoot No Power

Handle Lamp Shatter Incident

Resolve Standby Mode Issues

Troubleshoot Lamp Error Indicator

Resolve Unit Cooling Down

Fix Unit Running with No Image

Resolve Projector Startup Delay

Troubleshoot Insufficient Power

Resolve Fan Failure

Resolve Colour Wheel Failure

Resolve Temperature Limit Exceeded

Troubleshooting Serial Interface Communication

Troubleshooting Remote Control Functionality