Troubleshooting:
Please use the following table as a guide to help troubleshoot and resolve any
common issues you may come across while using this appliance.
The appliance
does not work.
The appliance is
not plugged into
the mains power.
Put the mains plug in an earthed
wall socket.
There is too much food
inside the frying basket.
Use smaller batches for more even
cooking.
The set temperature is
too low.
Increase the cooking temperature.
The preparation time is
too short.
Increase the cooking time.
The food is
unevenly fried.
Certain types of food
need to be shaken
during the cooking
process.
Shake the food halfway through
cooking.
Fried snacks are
not crispy when
they come out.
You used a type of food
that is meant to be
prepared in a traditional
deep fryer.
Use oven snacks or lightly brush
some oil onto the snacks for a
crispier result.
Chips are not
cooked evenly.
You did not soak the
potato sticks properly
before cooking.
Soak the potato sticks in a bowl of
water for at least 30 minutes; take
them out and then dry them with
paper towels.
You did not use the right
potato type.
Use fresh potatoes and make sure
they stay firm during frying.
Fresh potato chips
are not crispy.
The crispiness of the
chips depends on the
amount of oil and water
in the potato sticks.
Make sure you dry the potato sticks
properly before you coat them with
oil.
Cut the potato into thinner sticks for
a crispier result.
Add slightly more oil for a crispier
result.
White smoke
comes out of
the appliance.
You are preparing greasy
ingredients.
Pay attention that the temperature
is under 180°C when cooking greasy
food.
There is excess oil inside
the frying basket’s
drawer.
Clean out the frying basket’s drawer
and removable grill plate insert after
each use.
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