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Snapfōn Policies
FOR A PARTICULAR PURPOSE. FURTHER, THERE SHALL BE NO LIABILITY TO PURCHASER FOR
SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING
BUT NOT LIMITED TO LOST PROFITS, RESULTING FROM ANY BREACH OF WARRANTY.
30-Day No-Risk Device Guarantee
If you purchase a Snapfōn® product and are not satisfied, you may return it within the first 30
days.
1. For products purchased directly from Snapfōn®, simply contact us directly at
(800) 937-1532 to request a Return Authorization within the first 30 days. For products
purchased from any other source, please contact the vendor through which the product
was purchased.
2. The product must be returned within 30 days of purchase, in “as new” condition, with 100%
of all shipping, packing, parts, accessories, manuals, etc. in order to receive a refund.
3. Shipping and Rush Processing charges will not be refunded.
4. Cellular Service fees are not refundable. “Cellular Service” includes minutes, texts, data,
ezProtection charges, sosPlus® Mobile Monitoring charges, and any additional related
taxes and fees.
5. SIM Kits sold on www.snapfon.com are non-refundable.
6. Refunds may take 4-6 weeks to process. We do not accept returns after thirty (30) days.
Service Plan Requirement
This device is sold locked to the Snapfōn® network� A Snapfōn® network service plan is
required for this device to operate�
OPTIONAL SERVICES
Additional services are available including our sosPlus Mobile Monitoring Service®, and
ezProtection Extended Warranty Plan� The visit our website for the full list of additional
services and their terms and conditions� www�snapfon�com/support/terms-and-conditions
All terms and conditions are subject to change without notice, visit
www�snapfon�com/support/terms-and-conditions for the most up-to-date version�