Snom 320 - Foreword

SNOM USER’S GUIDE
2
Table of Contents
Change Log............................................................................................................................................................................ 3
INTRODUCTION.......................................................................................................................................................4
SNOM 320 USAGE AND OPERATION...................................................................................................................5
Phone Interface.......................................................................................................................................................5
Keys.........................................................................................................................................................................6
BASIC FUNCTIONS.......................................................................................................................................................8
Idle State .................................................................................................................................................................8
Changing the Active Line....................................................................................................................................................... 8
Dialing a Number....................................................................................................................................................8
Incoming Calls ........................................................................................................................................................9
Accepting a Call..................................................................................................................................................................... 9
Denying / Blocking a Call.................................................................................................................................................... 10
Transfer an Incoming Call Without Answering (Blind Transfer)......................................................................................... 10
Terminating a Call................................................................................................................................................................ 10
Adjusting the Volume ............................................................................................................................................10
Mute/Unmute.........................................................................................................................................................11
Do Not Disturb......................................................................................................................................................11
Headset / Hands free.............................................................................................................................................11
Call Lists ...............................................................................................................................................................12
List Navigation..................................................................................................................................................................... 13
Clearing Call Lists................................................................................................................................................................ 13
SETTINGS MENUS......................................................................................................................................................14
Adjusting the Contrast...........................................................................................................................................14
Changing the Ring Tone........................................................................................................................................15
ADVANCED FEATURES........................................................................................................................................16
ACTIVE STATE ADVANCED FEATURES......................................................................................................................16
Hold and Resume a Call........................................................................................................................................16
Music on Hold...................................................................................................................................................................... 17
Transfer a Call......................................................................................................................................................17
Blind Transfer ...................................................................................................................................................................... 17
Consultative Transfer........................................................................................................................................................... 17
Conference (Three-Party Calling) ........................................................................................................................17
IDLE STATE ...............................................................................................................................................................18
Message Waiting Indicator (MWI)........................................................................................................................18
About / Information Menu.....................................................................................................................................18
Number Guessing ..................................................................................................................................................19
PROGRAMMABLE KEYS.............................................................................................................................................19
Line........................................................................................................................................................................20
Shared Line ...........................................................................................................................................................20
Extension...............................................................................................................................................................20
Park Orbit .............................................................................................................................................................20
Call Park Orbit User Operation............................................................................................................................................ 20
DTMF Codes.........................................................................................................................................................20
Push2Talk..............................................................................................................................................................20
Intercom ................................................................................................................................................................21
Action URL............................................................................................................................................................21
Key Event ..............................................................................................................................................................21
Speed Dial.............................................................................................................................................................21
Directory (Phone Book) ........................................................................................................................................22
Adding an Entry................................................................................................................................................................... 22
Editing an Entry ................................................................................................................................................................... 23