EXTERNAL CLEANING
• Dust the compressor at the back of the appliance with a brush
or vacuum cleaner periodically, as dust build-up may affect the
performance of the appliance.
• Avoid using sharp objects, high-pressure water jets or abrasive
materials when cleaning the appliance.
• It is advisable to use a silicon based stainless steel polish cleaner
to clean the exterior of the appliance.
Place the appliance in the coolest area of the
room, away from any heat-producing appliances
and out of direct sunlight.
ENERGY
SAVING
TIPS
Should you experience any issues with your appliance and the below troubleshooting tips
do not resolve the fault experienced, kindly contact SnoMaster Service Department or your
nearest accredited Service Agent:
Ice-maker is not
turning on
Ice-maker is only
producing small or
medium ice
• Check if the ice-maker is correctly switched on.
• Check if there has not been loadshedding or a power cut.
• Check if plug is not faulty or damaged.
• Check if voltage is correct.
• Make sure you have followed the installation
requirements correctly.
• The rst few cycles could take 13 to 16 minutes per cycle,
depending on the ambient temperature. Move the
ice-maker to a cooler area, out of direct sunlight.
• Water pump is faulty and needs to be repaired or replaced.
Moisture forms on the
inside/ outside walls of
the ice-maker
• Hot and humid weather usually in the coastal
locations increases the internal rate of condensation.
This is normal.
• Condensation may occur seasonally depending on
humidity and ambient temperature.
• Open the lid less frequently and ensure it is closed
properly at all times.
TROUBLESHOOTING
PROBLEM PROBLEM POSSIBLE CAUSE / MEASURE
08
IF THE APPLIANCE IS USED CONSISTENTLY, ENSURE THE WATER
IS CHANGED ONCE A WEEK TO PREVENT ALGAE BUILD UP.
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