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SOLE LCB - Manufacturers Limited Warranty

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LCB FITNESS BIKE
30
MANUFACTURER’S
LIMITED
WARRANTY
FITNESS BIKE WARRANTY
Effective February 1,
2016
SOLE warrants all its fitnes bike’s parts for a period of time listed below from the date of retail sale, as determined by sale receipt, or in the absence of
a sales receipt eighteen (18) months from the original factory shipping date. SOLE’s responsibilities include providing new or remanufactured parts, at
SOLE’s option, and technical support to our independent dealers and servicing organizations. In the absence of a dealer or service organization, these
warranties will be administered by SOLE directly to a consumer. The warranty period applies to the following components:
RESIDENTIAL WARRANTY (All service is performed In-Home)
LIGHT COMMERCIAL WARRANTY (All service is performed In-Facility)
Parts/Electronics
Frame
Labor
5 Years
Lifetime
2 Years
Parts/Electronics
Frame
Labor
3 Years
Lifetime
1 Year
NORMAL RESPONSIBILITIES OF THE CONSUMER
This warranty applies only to products in ordinary household use or in a non-dues paying, light commercial facility with 5 hours fitness bike use
or less per day. The consumer o
r light commercial facility is responsible for the items listed below:
1. The warranty registration card must be completed and returned to the address listed on the card within 10 days of the original purchase
to validate the manufacturer’s limited warranty.
2. Proper use of the fitness bike in accordance with the instructions provided in this manual
3. Expenses for making the fitness bike accessible for servicing, including any item that was not part of the fitness bike at the time it was
shipped from the factory.
4. Damages to the fitness bike finish during shipping, installation or following installation.
5. Routine maintenance of this unit as specified in this manual.
EXCLUSIONS
This warranty does not cover the following:
1. CONSEQUENTIAL, COLLATERAL, OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL
EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN OR ANY IMPLIED WARRANTY.
Note: Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
2. Service call reimbursement to the consumer. Service call reimbursement to the dealer that does not involve malfunction or defects in
workmanship or material, for units that are beyond the warranty period, for units that are beyond the service call reimbursement period,
for fitness bike not requiring component replacement, or fitness bike not in ordinary household use.
3. Damages caused by services performed by persons other than authorized SOLE service companies; use of parts other than original SOLE
parts; or external causes such as corrosion, discoloration of paint or plastic, alterations, modifications, abuse, misuse, accident, improper
maintenance, inadequate power supply, or acts of God.
4. Products with original serial numbers that have been removed or altered.
5. Products that have been: sold, transferred, bartered, or given to a third party.
6. Products that do not have a warranty registration card on file at SOLE. SOLE reserves the right to request proof of purchase if no warranty
record exists for the product.
7. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE.
8. Product use in any environment other than a residential or light commercial (as defined above) setting.
9. Warranties outside of North America may vary. Please contact your local dealer for details.
SERVICE
Keep your bill of sale. Twelve (12) months from the date on the bill of sale or eighteen (18) months from the date of factory shipping as
determined by the serial number establishes the labor warranty period should service be required. If service is performed, it is in your best
interest to obtain and keep all receipts. This written warranty gives you specific legal rights. You may also have other rights that vary from state to
state. Service under this warranty must be obtained by following these steps, in order:
1. Contact your selling authorized SOLE dealer. OR
2. Submit all service requests including serial number, contact information and a brief description of the problem online at
http://www.soletreadmills.com/serviceparts.html.
3. If you have any questions about your new product or questions about the warranty contact SOLE Fitness at 1-866-780-SOLE (7653). If you
have a technical problem with your new fitness bike contact SOLE technical service at 866-MYSOLE1 (697-6531).
4. If no local service is available, SOLE will repair or replace the parts, at SOLE’s option, within the warranty period at no charge for parts. All
transportation costs, both to our factory and upon return to the owner, are the responsibility of the owner. The owner is responsible for
adequate packaging upon return to SOLE. SOLE is not responsible for damages that occur during shipping. Make all freight damage claims
with the appropriate freight carrier. DO NOT SHIP ANY UNIT TO OUR FACTORY WITHOUT A RETURN AUTHORIZATION NUMBER. All units
arriving with- out a return authorization number will be refused.
5. For any further information, or to contact our service department by mail, send your correspondence to:
SOLE Fitness
P.O. Box 2037
Jonesboro, AR 72402-2037
Product features or specifications as described or illustrated are subject to change without notice. All warranties are made by SOLE.

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