174
E
TROUBLE SHOOTING GUIDE
PROBLEM
No crema
Machine is making pulsing/pumping
sound while extracting coffee or
steaming milk
Coffee runs out around the edge of
the filter holder
POSSIBLE CAUSES
Coffee is not tamped firmly enough
Coffee grind is too coarse
Ground coffee is not fresh
Filter holes are blocked
The machine is carrying out the normal
operation of the 15 bar pump
Portafilter is not inserted in the group head
properly
There are coffee grounds around the filter rim
Too much ground coffee in the filter
Ground coffee has been tamped too firmly
Incorrect filter for amount of ground coffee used
WHAT TO DO
Refer to «Tamping the Ground Coffee», page 153.
Ensure you use a suitable espresso grind.
Refer to «Setting the Right Grind» on page 152.
Change old beans with fresh roasted.
Use the fine pin on the cleaning tool to clear the
holes. Refer to «Cleaning the Filters», page 170.
No action required as this is the normal operation
of the machine.
Refer to «Inserting the Portafilter», page 154.
Clean any excess ground coffee from the rim of
the filter holder to ensure a proper fit into the
brew head.
Refer to «Adjusting the Grind Amount», page 152.
Refer to «Tamping the Ground Coffee», page 153.
Ensure you use the small filter for 1 cup of coffee
and the larger filter for 2 cups of coffee.
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