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Support
& Technical
9
9.1 Maintenance
The Solo 365 unit contains no user serviceable parts. Do not disassemble. In the case of a build-up of dust or dirt on the surface
of the product, wipe with a slightly damp lint-free cloth. The area around the smoke duct and within the cup should be cleaned
periodically to remove any dirt or uid. This can also be done using a slightly damp lint-free cloth. Do not use detergents, cleaning
materials or solvents such as petroleum spirit, benzene or methylated spirit to clean the product.
9.2 Technical Information
Safety features
Operating features
Power source
Operating temperature range
Operating humidity range
Storage temperature range
Battery charging time
Weight
Dimensions H (including handle) x W (widest) x D
Dimensions H (excluding handle) x W (widest) x D
Dimensions as above with cup in user position
Clear cup dimensions
Storage humidity range
- Battery over current cut out
- Over temperature cut out
- 2 minutes maximum duration time-out
- Auto power off after 10 minutes
- Colour coded LED user information
- Proximity sensor starts test
- Suitable for detectors up to 110mm diameter
- 5 seconds of stimulus, 5 seconds off repeat cycles
Lithium Ion battery pack nominal 3.63V 9.5Wh,
with USB charger connection
+5°C to 45°C (+41°F to 113°F)
0 to 85% RH non-condensing
-10°C to 50°C (+14°F to 122°F)
~2 hours
860g
420mm x 190mm x 110mm
295mm x 190mm x 110mm
260mm x 190mm x 150mm
150mm x 85mm
0 to 90% RH non-condensing (up to +35°C/95°F)
No Climb Products Ltd.
Edison House, 163 Dixons Hill Road, Welham Green,
Herts, AL9 7JE, United Kingdom
Tel: +44 (0) 1707 282760 Fax: +44 (0) 1707 282777
Email: support@detectortesters.com
9.3 Support Contact
If when testing, a detector does not activate, repeat the
test every10 seconds for up to 2 minutes by keeping the
unit at the detector. If the detector still does not activate it
may be faulty and need replacement. Should the status
indicator LEDs turn purple, an internal fault has
occurred and the following steps should be taken:
1) Power the unit off and on again.
2) If the problem remains ensure that Solo 365 is
powered off before performing any of the
following steps:
3) Remove and re-insert the generator, at the same
time check the PCB contacts for any debris.
4) Power the unit off, remove the battery. Check
the fan moves freely, if not remove the smoke
cartridge and generator from within Solo 365.
Fan faults may occur due to debris getting inside
the unit. Carefully use an air duster and apply to
the fan or rotate the fan gently. The use of an air
duster such as Solo A7 normally frees the fan of
debris. Re-insert the battery and power the
unit on.
5) If the problems remain, please contact
support@detectortesters.com
Troubleshooting8
Check the battery indicator. If solid red, remove
the battery from the unit and recharge it.
If the cartridge indicator shows red change the
cartridge.Check the generator indicator. If this is
solid red then change the generator.
Check for obstructions. Use an air duster to
clear debris.
Unit does not switch on
Smoke not being generated
Fan is not rotating
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