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HIGHLAND TROUBLESHOOTING
Problem: Plants are turning colors or dying
Possible cause #1: Check the plant for bugs.
Possible cause #2: Check the soil quality. Never use garden soil.
Possible cause #3: Check if the container has a drain hole. If the
container does not have a drain hole, check if the
roots are rotten before repotting.
Possible cause #4: Check if the soil is still wet. Make sure the soil is
dry between watering. Check the roots.
Possible cause #5: Check for air drafts or temperature changes.
Possible cause #6: Check humidity levels, tropical plants may
require high humidity.
Possible cause #7: Did you fertilize lately? Fertilize!
Possible cause #8: If possible, adjust the distance of the Highland or
adjust the power setting. If more light is needed,
a 2
nd
Highland may be required.
Problem: The Highland is flickering, flashing or not producing light
Possible cause #1: Check to make sure the Highland is installed
correctly. You should not see any gaps between
the rail and the base of the Highland.
Possible cause #2: Check to make sure the contact arm was fully
engaged. You should be able to completely swing
the arm from left to right and you will hear a
click when the arm engages. If you notice the rail
budge or you meet resistance, you may have
installed the Highland in the wrong direction or
with an incompatible rail.
Possible cause #3: Incorrect voltage or no voltage at rail. Do not use
dimmers and check to make sure the switch or
wall timer has power and is working.
Problem: The Highland is humming
Possible cause #1: Incorrect voltage. Do not use a dimmer switch.
Possible cause #2: Check to make sure the Highland is correctly
installed.
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