SOMFY SGS 400 User Manual (English)

Other manuals for SOMFY SGS 400

Questions and Answers:

C
cynthiagoodwinAug 21, 2025
Why is my SOMFY Garage Door Opener not responding to the remote control?
- W
  Wayne RamseyAug 21, 2025
  If the SOMFY Garage Door Opener motors aren't responding to the remote, it could be due to several reasons. First, the remote control battery might be low, so check it. Second, the control unit aerial (wiring, position) may have issues. Also, external factors like electric pylons or metal walls might be interfering with the signal; consider fitting an offset aerial if this is the case. Finally, ensure the remote control is properly memorized. If not, you will need to memorize the remote control. You should also check the motor wiring.
C
Christy BrandtAug 22, 2025
Why are the SOMFY SGS 400 Gate Opener motors not responding to remote control commands?
- J
  Jeanne WilsonAug 22, 2025
  The remote control range might be reduced due to a low battery; check the remote control battery. Also, ensure the control unit antenna is properly wired and positioned. Outside elements like electric pylons or metal-reinforced walls may interfere with the radio signal; consider fitting a remote antenna. Rememorize the remote control. Finally, check the motor wiring.
G
gomezryanAug 25, 2025
What to do if SOMFY Gate Opener control unit's indicator light is off?
- M
  Michael JohnsonAug 25, 2025
  If the control unit's indicator light is off, the electronics unit might be on standby. Press the button for 2 seconds to reactivate it. Alternatively, there may be no power supply to the control electronics; check the power supply and the power supply cable.
D
destiny84Aug 27, 2025
What does it mean if SOMFY SGS 400 Gate Opener control unit's indicator light flashes 3 times?
- K
  Kenneth LeonardAug 27, 2025
  If the control unit's indicator light flashes 3 times, it indicates faulty photoelectric cells. Make sure that nothing is obstructing the cells and check their alignment.
M
michaeljonesAug 28, 2025
What does it mean if SOMFY SGS 400 Gate Opener control unit's indicator light flashes 6 times?
- B
  Bradley MarshallAug 28, 2025
  If the control unit's indicator light flashes 6 times, there may be a short circuit in the electronics unit's 'BUS' output, '24 V output', or flashing light. Check the accessories connected to the 'BUS' and '24 V' outputs. Also, a motor short circuit could be the cause, so check the motor wiring.
M
Mr. Christopher MosesAug 30, 2025
What does it mean if SOMFY Gate Opener control unit's indicator light flashes 5 times?
- J
  John HoganAug 30, 2025
  If the control unit's indicator light flashes 5 times, it means the electronics thermal safety has been activated. Allow the electronics to cool down until the indicator light comes on continuously.
M
Michael CervantesAug 31, 2025
What does it mean if SOMFY SGS 400 control unit's indicator light flashes 4 times?
- D
  David BooneAug 31, 2025
  If the control unit's indicator light flashes 4 times, there is permanent control on the 'START' of the electronic unit. Check the accessories connected to the electronic unit's 'START' output.
R
Ricky AndersenSep 2, 2025
What to do if SOMFY SGS 400 reopens at the end of the closing motion?
- S
  Stephanie BlakeSep 2, 2025
  Unscrew the gate leaf brackets and offset them slightly towards the center of the gate.
K
Kimberly FigueroaSep 4, 2025
What does it mean if SOMFY SGS 400 Gate Opener control unit's indicator light flashes 2 times?
- J
  Jason KnoxSep 4, 2025
  If the control unit's indicator light flashes 2 times, the motor is waiting for auto-programming. Begin auto-programming of the gate leaf travel.
M
Marcia SmithSep 5, 2025
What does it mean if SOMFY SGS 400 Gate Opener control unit's indicator light flashes once?
- T
  Tammy PhillipsSep 5, 2025
  If the control unit's indicator light flashes once, the system is operating using the backup battery. Check the mains power supply.

SOMFY SGS 400 Specifications

General

Power supply	230 V AC
Motor voltage	24 V DC
Protection Class	IP44
Max. gate leaf length	12 m
Max. gate leaf weight	800 kg
Maximum Gate Length	12 m
Operating Voltage	230V AC
Control Options	Remote control
Safety Features	Obstacle detection