54
Additional
Information
Troubleshooting
If
you
experience any
of
the following
difficulties while using the player, use this
troubleshooting guide to help
remedy
the
problem before requesting repairs.
Should
any
problem
persist, consult
your
nearest
Sony
dealer.
The
power
does
not
turn
on
.
..
Check that the AC power cord
is
connected
securely.
..
It takes a short while before the player turns
on.
The
message"
A
new
software
version
has
been
found
on
the
network.
Perform
update
under
"Network
Update.·
II
'
appears
on
the
screen
when
turning
the
player
on
.
..
See "Network Update" (page 40)
to
update
the player to a newer software version.
The
disc
does
not
play
.
..
The disc is dirty.
..
Thedisc
is
upside down. Insert the disc with
the playback side facing down.
..
The disc is skewed.
..
You are attempting to
playa
disc with a
format that cannot be played back by this
player (page 60).
..
The region code on the BD or DVD does
not match the player.
..
The player cannot
playa
recorded disc that
is
not correctly finalized (page 60).
See
also
"Connecting
to an
HDMI
jack"
(page
15)
when
connecting
equipment
using
the
HDMI
cable.
There
is
no
picture/picture
noise
appears
.
..
Check that all the connecting cables are
securely connected.
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