Sony C2104 - Table of Contents

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Troubleshooting Guide (mech)

1273-2281 Rev2



Sony Mobile Communications AB –

Company Internal

2(48)

CONTENTS

Problem Areas ................................................................................ 4

1.1

Power .................................................................................................... 4

1.1.1

Will not power on or will switch off randomly ........................................... 4

1.2

Keys ...................................................................................................... 5

1.2.1

Back/Home/Menu Keys ............................................................................... 5

1.2.2

Volume Key .................................................................................................. 5

1.2.3

On/Off Key .................................................................................................... 6

1.2.4

Camera Key .................................................................................................. 8

1.3

Touch Screen ..................................................................................... 10

1.3.1

Touch Screen malfunction ........................................................................ 10

1.4

Display ................................................................................................ 11

1.4.1

Graphics & Illumination ............................................................................ 11

1.5

LED/Illumination ................................................................................. 12

1.5.1

LED/Illumination ........................................................................................ 12

1.6

Speaker ............................................................................................... 14

1.6.1

Speaker ....................................................................................................... 14

1.7

Earphone ............................................................................................ 17

1.7.1

Earphone .................................................................................................... 17

1.8

Microphone ......................................................................................... 18

1.8.1

Main Microphone ....................................................................................... 18

1.8.2

Secondary Microphone ............................................................................. 20

1.9

Vibrator ............................................................................................... 21

1.9.1

Vibrator not generating alerts .................................................................. 21

1.10

Camera ................................................................................................ 22

1.10.1

Camera defects .......................................................................................... 22

1.10.2

Secondary Camera .................................................................................... 23

1.11

Flash LED ........................................................................................... 24

1.11.1

Flash LED not flashing .............................................................................. 24

1.12

Bluetooth and WLAN ......................................................................... 25

1.12.1

Bluetooth or WLAN connection failure .................................................... 25

1.13

GPS ..................................................................................................... 26

1.13.1

GPS malfunctions ...................................................................................... 26

1.14

Compass ............................................................................................. 27

1.14.1

Compass fails ............................................................................................ 27

1.15

Accelerometer .................................................................................... 28

1.15.1

Accelerometer test fails ............................................................................ 28

1.16

Ambient Light Sensor ........................................................................ 29

1.16.1

Ambient Light Sensor ............................................................................... 29

1.17

Proximity Switch ................................................................................ 30

1.17.1

Proximity Switch ........................................................................................ 30

1.18

Real Time Clock ................................................................................. 31

1.18.1

Real Time Clock test fails ......................................................................... 31

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